What are the responsibilities and job description for the ITS/Communications Maintenance Technician position at CES Consulting?
Position Summary:
CES Consulting is seeking an ITS & Communications Maintenance Technician to support the reliable operation of critical transportation infrastructure. This role focuses on maintenance, troubleshooting, diagnostics, and repair of intelligent transportation system (ITS) devices—including fiber networks, CCTV cameras, dynamic message signs (CMS), roadway weather sensors, and other field equipment. Your work directly contributes to safe, efficient, and dependable regional traffic operations.
Key Responsibilities:
- Diagnose and repair failures in communication systems, cameras, digital message signs, sensors, and other ITS field devices.
- Perform responsive and preventative maintenance to maximize system uptime and ensure equipment reliability.
- Respond to service calls, alarms, and device outages; conduct remote and on-site troubleshooting using laptops, network tools, and electronic test equipment.
- Participate in a regular on-call rotation and provide occasional emergency response to restore failed devices quickly and safely.
- Monitor device and network performance, identify root-cause issues, and implement corrective actions.
- Document maintenance activities, repairs, test results, inventory, and equipment status using digital reporting tools.
- Work safely in outdoor roadside environments and on elevated platforms as needed, following all safety protocols.
Education, Certifications, and Experience:
- Ability to troubleshoot electronic devices using computers, diagnostic tools, and test equipment.
- Understanding of communication networks, device connectivity, and basic cybersecurity considerations.
- Ability to effectively communicate maintenance activities to end users and accurately documenting information in maintenance logs.
- Strong technical aptitude, attention to detail, and a high sense of responsibility and ownership.
- Highly reliable, team-oriented, and able to work independently in the field while managing multiple priorities.
- Valid driver’s license with a clean driving record for operation of company vehicles.
- Ability to pass a comprehensive background check in accordance with project and agency requirements.
- Work zone safety certification (or ability to obtain upon hire).
Preferred Qualifications:
- Experience maintaining ITS equipment, fiber optic systems, low-voltage electronics, or surveillance devices.
- Field experience working outdoors, around active traffic, or in aerial/ground-level environments.
- Familiarity with IP-based devices, network monitoring tools, or security systems.
- Resourcefulness, curiosity, and a proactive approach to learning new technologies.
CES Consulting offers excellent career opportunities for continued professional, educational, and personal growth. We strive to allow our employees to work on diverse and exciting projects in a team spirit environment. All positions include a competitive benefits package and a positive outlook for a stable and rewarding career.
AAP/EEO Statement:
CES Consulting is an Equal Opportunity and Affirmative Action Employer. CES supports affirmative action and equal employment opportunities with regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), color, national origin, protected veteran status, age (40 or older), disability status, or genetic information in accordance with all applicable state and federal laws. CES Consulting ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.