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Resident Services Director

Certus Healthcare
Zanesville, OH Full Time
POSTED ON 12/9/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Resident Services Director position at Certus Healthcare?

Company Overview

Sterling Suites Senior Living, a Certus Healthcare community, located on the same campus as Cedar Hill Healthcare & Rehabilitation in the beautiful town of Zanesville, Ohio.

Sterling Suites Senior Living provides Assisted Living services to residents who may need assistance with different activities of daily living. Sterling Suites provides quality Assisted Living care and dedicated service by striving to be better and different every day. Our mission is to treat every resident like family, ensuring a personalized environment that fosters healing and growth. 

Summary

As a Resident Services Director at Sterling Suites Senior Living, you will play a vital role in assisting with and overseeing the daily operations of our Assisted Living community. This position is essential to our mission of delivering loving care and quality service, ensuring that every resident's voice is heard and valued.

This position comes with a starting negotiable salary of: $65,000

The typical schedule for this opportunity will be discussed during the interview process. Start and end times are flexible based on community need. This position will be a combination of day shift nurse and management team responsibilities and is a part of the community management team and will take part in the manager on duty weekend coverage rotation. 

Full Time Benefits include but are not limited to:

  • Health, Dental, Vision, and Voluntary insurance available after 30 days of employment
  • 401K with company matching starting after 90 days
  • Vacation/Sick Time Package
  • Referral programs earning up to $2000 per referral; unlimited referrals!
  • Employee Discount Program
  • Employee Engagement Incentives
  • Company Giveaways
  • Additions can include:
  • Uniform Allowance
  • Early Pay via OnShift Wallet (for hourly roles)
  • Longevity Program
  • Learning Management system including FREE Continuing Education for multiple certifications and licensures.
  • Company paid life insurance
  • No cost Flu and COVID-19 vaccines

Responsibilities

  • Oversee the daily operations of the residential community, ensuring compliance with regulatory standards.
  • Lead and mentor staff to provide high-quality care and support to residents.
  • Develop and implement programs that enhance the quality of life for residents.
  • Manage resident admissions, discharges, and overall satisfaction.
  • Ensure that resident rights are upheld and advocate for their needs.
  • Collaborate with healthcare professionals to coordinate comprehensive care plans.
  • Monitor budgetary performance and manage operational costs effectively.

Salary : $65,000

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