What are the responsibilities and job description for the Receptionist position at Certus Healthcare?
Flex position covering some mornings and some afternoons
Position Summary:
Represents the company in a positive and professional manner while greeting visitors, answering telephone, directing calls, and checking in visitors, staff and family according to covid policy and procedure.
Principal Duties and Responsibilities:
Education, Training, And Experience
Position Summary:
Represents the company in a positive and professional manner while greeting visitors, answering telephone, directing calls, and checking in visitors, staff and family according to covid policy and procedure.
Principal Duties and Responsibilities:
- Answers the telephone in a professional manner, directs calls to appropriate individuals, and/or takes messages.
- May fax and photocopy information as needed.
- Maintains current resident/patient and staff directories
- May accept job applications and forwards to appropriate department.
- Announces emergency codes and instructions over public address system as required.
- Assists Residents, family members, and others with inquiries regarding Resident and facility information.
- Check in residents, family and staff according to Covid-19 policies and procedures.
- Adheres to all Policies and Procedures.
- Maintains a positive and respectful attitude with all word-related contacts.
- Consistently reports to work on time and prepared to perform the duties of the position.
- Meets productivity standards and performs duties as workload necessitates.
- Maintains the privacy of all patient information and company proprietary information.
- Treat residents, family members, visitors, and team members with respect and dignity.
- Able to safely perform the essential functions of the job with or without reasonable accommodation.
- Dress in business casual attire.
- Must maintain an active license or the required certification(s) (if required by the job).
Education, Training, And Experience
- Minimum high school diploma or equivalent.
- Specific skills, knowledge, and abilities
- Exceptional customer service skills and telephone etiquette.
Salary : $16 - $21