What are the responsibilities and job description for the Accounts Recievable Specialist position at Certus Healthcare?
Certus Healthcare Management operates 13 communities across Ohio, dedicated to providing exceptional care and rehabilitation services to diverse populations. Our mission is to treat every resident like family, ensuring a personalized environment that fosters growth and well-being. Our communities provide services to those living in Toledo, Cleveland, Youngstown, St. Clairsville and Zanesville areas.
The Accounts Receivable / Business Office Coordinator is responsible for supporting the business office and revenue cycle functions within the facility. This role focuses on resident onboarding, payer documentation, private pay collections, Medicaid applications and conversions, insurance verification, and coordination with corporate billing and case management teams. The ideal candidate is detail-oriented, organized, customer-service focused, and experienced in long-term care financial processes.
This position is Monday through Friday from 9am to 5pm, with flexibility in start and end times. The position works out of our Corporate Office located in Mayfield Heights, Ohio.
Starting negotiable salary for this position is $50,000.00
Full Time Benefits include but are not limited to:
- Health, Dental, Vision, and Voluntary insurance available after 30 days of employment
- 401K with company matching starting after 90 days
- Vacation/Sick Time Package
- Referral programs earning up to $2000 per referral; unlimited referrals!
- Employee Discount Program
- Employee Engagement Incentives
- Company Giveaways
- Additions can include:
- Uniform Allowance
- Early Pay via OnShift Wallet (for hourly roles)
- Longevity Program
- Learning Management system including FREE Continuing Education for multiple certifications and licensures.
- Company paid life insurance
- No cost Flu and COVID-19 vaccines
Responsibilities
- Manage resident financial onboarding, completion of admission documents, and collection of financial information.
- Oversee private pay billing, payment posting, and collections; issue monthly statements and maintain accurate ledgers.
- Support Medicaid Pending processes, including gathering required documents, communicating with residents/families, tracking case progress, and assisting in timely Medicaid conversion.
- Assist with insurance verification, authorization documentation, and communication with case management.
- Track and upload required payer documentation for Medicare, Medicaid, Managed Care, and other third-party payers.
- Maintain daily census, payer source accuracy, and coordination with the clinical and admissions teams.
Coordination
- Serve as a point of contact for residents and families regarding financial questions and statements.
- Assist with trust fund management, receipts, disbursements, and monthly reconciliation (if applicable).
- Support internal and external audits, including Medicare/Medicaid, MCO, and corporate reviews.
- Collaborate with corporate AR, case management, and utilization review teams to ensure clean claims and timely collections.
- Participate in weekly/monthly AR reviews with facility leadership.
Compliance & Documentation
- Ensure accuracy and confidentiality of all resident financial records.
- Maintain compliance with Ohio skilled nursing regulations, CMS guidelines, and company policies.
- Support preparation of documentation for PASRR, LOC, and payer requirements in coordination with admissions/clinical teams.
Salary : $50,000
