What are the responsibilities and job description for the Home Loan Processor position at Certis Title & Escrow?
Are you an experienced, detail-oriented mortgage loan processor who can successfully aid applicants in navigating the mortgage lending process? If so, we are looking for you We are currently seeking a skilled and high-producing mortgage processor to work with the mortgage loan officers on our team. If you're interested in a dynamic position on a well-established and successful lending team, look no further; apply nowCompensation:
$20 - $25 hourly
Responsibilities:
- Interview prospective loan applicants and assist them in finding the best loan products for their needs
- Order property and loan documentation such as appraisals, inspections, title searches, site surveys, contracts, and property tax records to help process mortgage loan files
- Adhere to all lending and regulatory guidelines and policies while preparing the loan file
- Serve as a liaison between borrowers, mortgage brokers and loan officers, real estate agents, and mortgage lending underwriters to support loan approval
Prepare and submit detailed loan packages to the lender underwriting department for approval or denial
Client intake & front desk: answer calls/emails, greet visitors, verify IDs, notarize as needed, and route inquiries to the right team member.
- File setup & documentation: open new orders in settlement software, collect buyer/seller/lender data, request payoffs/HOA info, and organize all supporting documents.
- Scheduling & coordination: manage the closing calendar, confirm dates/times, coordinate with agents, lenders, and attorneys, and send confirmations/reminders.
- Earnest money & funds handling: receive and log EMD, issue receipts, ensure timely deposits, and reconcile with accounting.
- Office operations & compliance: maintain supplies and closing-room readiness, provide proactive status updates, track SLAs, and uphold ALTA Best Practices and privacy protocols.
Qualifications:
- FHA, FHLB, FNMA, or VA loan product knowledge and mortgage lending experience required
- Must have excellent written and verbal communication skills
- Accounting, finance, or business Associate's degree preferred - High school diploma or GED required
- Minimum of 2 years loan processing experience required
Superb analytical skills, time management skills, and attention to detail
2 years in loan processing, mortgage ops, escrow/closing assistant, or title front-office role with measurable pipeline ownership.
- Proven conditions management task lists, follow-ups, and due dates.
- Strong document literacy: closing packages, payoffs, CDs, prelim/HUD, title commitments, tax reports.
- Tech-comfortable: LOS/settlement software, Microsoft 365/Google Suite
- Professional communication phone, email, and in-person with a calm, solutions-first style.
- Reliable transportation for bank runs/courthouse drop-offs between Prattville/Montgomery as needed.
About Company
At our title company, we do commercial and residential closings. Clients are our top priority.
Salary : $20 - $25