What are the responsibilities and job description for the Receptionist - Tree Care Company position at Certified Tree Care LLC?
Receptionist – Tree Care Company
About the Role:
We are seeking a friendly, organized, dependable and professional Receptionist to join our growing tree care company. As the first point of contact for our clients, you’ll play a key role in providing excellent customer service and supporting daily office operations.
Responsibilities:
- Handle all inbound and outbound phone calls in a courteous and professional manner
- Answer all calls promptly and direct them to the appropriate team member when necessary
- Send hourly updates for appointment count and outbound count
- Take accurate messages and ensure timely follow-up
- Schedule estimate appointments for customers
- Enter customer and job information accurately into our CRM system (Quickbase)
- Respond to emails and communicate with customers regarding service updates, questions, and requests
- Provide general administrative support to the office team as needed
Qualifications:
- Previous experience in a customer service or receptionist role preferred
- Strong communication and organizational skills
- Ability to multi-task and manage a busy call schedule
- Basic computer proficiency; experience with Quickbase or similar CRM systems a plus
- Friendly, professional demeanor and a positive attitude
Compensation:
- $13.00 – $16.00 per hour, based on experience
- Overtime paid at time and a half
- Bonus opportunities may be available based on performance and company goals
- Medical, Dental, and Vision insurance once eligible
Schedule:
- Monday – Friday: 9:00 AM – 6:00 PM (1-hour lunch)
- Every other Saturday: 9:00 AM – 1:00 PM
Benefits:
- Medical, Dental, and Vision Insurance (available once eligible)
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Are you available to work occasionally on Saturdays?
Work Location: In person
Salary : $13 - $16