What are the responsibilities and job description for the Healthcare Recruitment & Operations Manager position at Certified Home Nursing Solutions?
Location: Baltimore, MD
Pay Rate: $25.00–$30.00 per hour (based on experience)
Employment Type: Full-Time
CHNS Training and Staffing Services is seeking an experienced and highly organized HR Manager / HR Operations Manager to oversee and support the daily operations of the Human Resources Department. This role is responsible for managing recruitment, onboarding, compliance, employee relations, and HR workflow efficiency within a fast-paced healthcare staffing environment.
Position Summary
The HR Manager / HR Operations Manager will lead HR processes, ensure compliance with employment laws and healthcare staffing regulations, and support the development and implementation of HR strategies that promote efficiency, retention, and employee engagement.
Responsibilities:
Oversee daily HR operations, including recruitment, onboarding, and employee lifecycle management
Manage and support HR staff, including HR Assistants and Recruiters
Develop and implement HR policies, procedures, and best practices
Ensure compliance with federal, state, and healthcare staffing regulations
Lead full-cycle recruitment including job posting, screening, interviewing, and hiring decisions
Oversee onboarding, orientation, and training programs for new hires
Maintain and audit employee records and HR documentation for accuracy and compliance
Handle employee relations matters, including conflict resolution and disciplinary processes
Monitor HR metrics and provide reports to leadership on staffing and workforce trends
Coordinate performance management processes and employee evaluations
Support benefits administration and HR-related inquiries
Improve HR systems, workflows, and operational efficiency
Ensure confidentiality and proper handling of sensitive employee information
Support organizational development and employee engagement initiatives
Perform other duties as assigned by leadership
Qualifications:
High School Diploma required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
1-2 years of HR experience required, preferably in healthcare staffing or healthcare environments
Previous supervisory or HR leadership experience preferred
Strong knowledge of HR laws, compliance, and best practices
Excellent communication, leadership, and organizational skills
Experience with recruitment, onboarding, and HR operations management
Proficiency in Microsoft Office Suite and HR systems/ATS platforms
Strong problem-solving and decision-making abilities
Ability to handle confidential information with professionalism and discretion
What We Offer:
Competitive pay based on experience ($25.00–$30.00 per hour)
Leadership role in a growing healthcare staffing organization
Opportunity to build and improve HR systems and processes
Supportive and professional team environment
Career growth and development opportunities
If you are a strong HR leader with a passion for operations, compliance, and people development, we encourage you to apply today.
Submit your application, resume, and contact information for consideration. Qualified candidates will be contacted for an interview.
CHNS is an Equal Opportunity Employer.
Salary : $25 - $30