DIRECTOR OF CLINICAL SERVICES

TITLE OF POSITION: DIRECTOR OF CLINICAL SERVICES

DUTIES OF POSITION:

• The Director of Clinical Services (DCS), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling and evaluation of services.

• The DCS is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel and providing professional input to related administrative systems.

• The DCS directs and supervises professional and auxiliary personnel rendering client care services, performs marketing duties, and fosters public relations for the company, consults and plans with health care facilities regarding staffing needs, and communicates the concept of quality client care to the general community.

• Interprets service needs to the Administrator and acts as a client services administrative liaison and remains available during all hours that services are offered.

RESPONSIBILITIES OF POSITION:

• Participates with the Administrator and Executive Director in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s) and a yearly budget.
• Consults, plans, and works with Administrator in policy formulation and programmatic development and implementation including assessing adequate and appropriate staffing.
• Coordinates with Administrator planning activities to develop administrative policies and practices for the Agency. Directs the implementation of service goals and objectives
• Develops standards that ensure safe and effective services to clients and families.
• Establishes job functions, qualifications, and job descriptions for each service staff (direct and supervisory).
• Maintains policy and procedure manuals and updates procedures and job descriptions as policies and procedures change.
• Oversees the implementation and evaluation of client care services inclusive of regulatory licensure and certification criteria and accreditation standards
• Oversees all CQI and utilization review activities.
• Coordinates with other program areas and senior management as appropriate according to the organizational structure.
• Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery.
• Submits formal written proposals to Administrator for all new programs or services (with complete cost/benefit analysis).
• Participates in selective conferences and workshops to promote knowledge in community health trends, efficiency in job performance and overall professional growth
• Serves on and periodically reviews policies relevant to client care with the Professional Advisory Committee.
• Assists in marketing the Agency and fostering community relations.
• Consults with physicians in matters relating to client care services.

PROMOTES STAFF DEVELOPMENT:

• Utilizes capabilities of nursing and paraprofessional personnel in the development of orientation and staff education programs
• Recognizes leadership potential and offering opportunities for leadership training and development.
• Encourages and assists personnel to continue self-improvement through formal education, educational meetings, and active participation in professional and related organizations
• Assists with interviews and hires select personnel.

QUALIFICATIONS:

• A licensed Registered Nurse currently licensed in the state of Maryland.
• Must have a minimum two years of nursing experience, one of which has been preferably community/home health experience
• A Bachelor’s degree is preferred
• Must have a criminal history background check.
• Must have current CPR certification.

JOB CONDITIONS:

• Position is stressful in terms of meeting deadlines. It requires minimal lifting of office records and printouts.
• It is primarily a desk job, which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication.
• Travel is required, by car or airplane, to local, out-of-town, or state seminars, conferences, or meetings.
• Must be able to read 12-point and larger type.
• The ability to communicate well, both verbally and in writing is required.