Quality Assurance Coordinator

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30 North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.
  
  

Essential Job Duties and Responsibilities:

• Executes the daily functions of QA as directed by the QA Manager/QA Director.
• Prepares, tracks and reviews all QA documentation required to maintain the Quality Management System.
• Oversee all equipment management including scheduling third party vendors for service, organization of document of equipment, and performs equipment verifications as needed.
• Completes all customer supplied QA questionnaires and quality documentation requests.
• Assists in reviewing test reports and completing OOS investigations.
• Works directly with lab personnel to ensure proper documentation & labeling are enforced routinely in the laboratories.
• Routinely audit laboratories to ensure compliance to GLP’s, ISO, & GMP requirements.
• Coordinate & maintain Document & Equipment Change Control procedures.
• Perform other duties as assigned.
  
  

Essential Knowledge:

• Must have a High School Diploma or equivalent.
• Bachelor’s degree in science related field is preferred.
  
  

Essential Experience:

• At minimum, 1-3 years of Quality Assurance work in the cosmetic, nutritional or pharmaceutical industries.
• Prefer GMP experience.
  
  

Essential Mental, Physical and Auditory/Visual Requirements:

• Able to handle multiple tasks and work in a fast-paced environment.
• Able to adapt to changes to improve company process.
• Strong interpersonal skills and the ability to articulate information effectively in both one-on-one conversations and team meetings.
  
  

The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.

Salary Range for Pay Transparency: $24 USD - $32 USD

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We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.