What are the responsibilities and job description for the Medical Office Supervisor position at Certified Foot & Ankle Specialists?
Are you looking for an opportunity to grow with a successful company?
We are looking for a Full Time - Medical Office Supervisor to join our St. Petersburg and Brandon (1-day) location with 2 years medical office supervisor experience. This position will requires someone to work the Front Desk as well. Requires the knowledge of total patient care, surgical scheduling, and administration abilities. This position is best suited for an organized, self-motivated, team oriented and career minded professional.
We are a Top Podiatry Based Company established since 2009, with offices in Southeast and Southwest Florida. We foster a family environment! We take care of each like family, encourage personal growth and advancement within the company. If you feel you have these skills and personality, come help us build this great company!
We Offer You:
- Growth opportunity
- Competitive base pay
- Bonus programs (job specific)
- Benefits such as: Health Insurance, PTO, Holiday Pay, Direct Deposit and more!
Responsibilities:
- Demonstrate strong leadership and team building skills
- Work the Front Desk
- Coordination of the day to day operations of the office
- Effectively implement directives, policies, and procedures
- Maintain efficient operation of the office to achieve performance goals
- Effectively coach and resolve staff and patient issues
- Control Expenses
- Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
- Interviews and trains a productive medical office team and conducts performance reviews
- Ordering Supplies once per week-only what is needed
- Monitor OTC sales
- Appearance / Functionality of Office
- Assist with marketing efforts for office and Physicians
- Daily Checklists/ Monthly Critical Task Lists
- Office Open and ready to answer phones by 8am.
- Keep binders (OSHA, Policies and Procedures) up to date
- Office huddle meetings with staff everyday
- Maintains and manages all filing for Diabetic shoe log, Orthotic log and Pathology log.
- Track Metrics
- Interviews, hires and trains a productive medical office team and conducts annual performance reviews.
- Weekly Office Supervisor meetings.
- Ensures staff is provided with the tools and training to suceed. Never under staff or over staff.
- Office Supervisors don't work on the clock but must clock in and out everyday including lunch. A typical workday may be from 8am-5pm but is expected to perform until work is completed. First person to arrive and last to leave for the day. Work on a Saturday (Saturdays are rotated with all offices).
- Interviews, hires and trains a productive medickal off team. Anticipate needs with Operations.
Requirements:
- Proven track record of providing excellent customer service to all patients and visitors
- Possess at least 2 years of experience in a medical office position, preferably in an podiatry setting
- Excellent customer service, communication, and interpersonal skills
- Experience working in a front desk position and understanding medical terminology and insurance verification
- Highly energetic with positive attitude
- Proven success managing a team
- Must have good organizational skill to perform multiple activities.
- Strong computer skills, working knowledge of (e.g., Microsoft Word, Microsoft Excel, email software). Typing competency with the ability to format, spell, punctuate and edit.
Apply today!
Salary is commensurate with experience!
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This position requires someone to go to our Brandon location one day a week. Is this ok?
Experience:
- Medical Front Desk: 2 years (Required)
- Medical Office Supervisor: 2 years (Required)
Ability to Commute:
- Saint Petersburg, FL 33704 (Required)
Work Location: In person
Salary : $42,000