What are the responsibilities and job description for the Receptionist (PM Shift) position at Certified Employment Group Job Openings?
Front Desk Receptionist – HOA Office
Pay: $21/hour
Hours: Monday–Friday, 2 PM–10 PM
Pay: $21/hour
Hours: Monday–Friday, 2 PM–10 PM
We are seeking a Front Desk Receptionist to join our HOA office team. This role is pivotal in providing exceptional service to our residents and ensuring smooth day-to-day operations. As the first point of contact, the ideal candidate will demonstrate outstanding customer service skills, professionalism, and the ability to handle various administrative and facility-related tasks.
Job Responsibilities
- Serve as the main point of contact for residents, guests, and contractors.
- Address general inquiries in person, via phone, and through email.
- Greet and welcome visitors with a professional and friendly demeanor.
- Answer, screen, and forward incoming calls efficiently.
- Maintain a clean, organized, and well-stocked reception area.
- Provide accurate information and assistance to residents and visitors.
- Contact contractors and vendors to address resident concerns or facility maintenance issues.
- Perform clerical tasks such as filing, photocopying, transcribing, and faxing.
- Inspect and maintain shared amenities, including wiping down gym equipment and ensuring facilities are clean and orderly.
- Follow a detailed checklist to complete closing procedures daily.
Qualifications and Requirements
- Proven experience as a receptionist, front office representative, or in a similar customer-facing role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional written and verbal communication skills.
- Professional attitude, appearance, and strong interpersonal skills.
- Reliable, punctual, and capable of maintaining a high level of professionalism at all times.
- Ability to adapt to feedback and enhance performance accordingly.
- Resourceful and proactive problem-solving skills.
- Strong organizational skills and attention to detail.
- Commitment to providing excellent customer service.
Salary : $21