IT Systems Engineer

Description

IT Systems Engineer – Cloud, Data & Systems

Join Certco’s IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you’re a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward.

What You’ll Do

• Manage Azure & AWS cloud resources, storage, and virtualized servers
• Support ETL workflows and SQL databases
• Provide Tier 1–3 help desk support and participate in on-call rotation
• Assist with enterprise IT systems design, monitoring, and optimization
  
  

What You Bring

• 3 years in systems engineering or IT infrastructure
• Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage
• Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL)
• Excellent troubleshooting, communication, and documentation skills
  
  

Why Join Certco

• Collaborative and innovative IT environment
• Opportunity to work on cloud, data, and enterprise systems
• Competitive pay, benefits, and room to grow
  
  

Support local independent grocery stores and work alongside amazing employees in a company culture like no other — an IT role with real impact and heart.

Apply now and be part of something special!

Requirements

Position Summary

This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization.

Essential Job Functions

ETL & Database Management

• Support ETL tools and workflows for data integration and transformation.
• Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability.
  
  

Cloud Infrastructure

• Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response.
• On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization.
  
  

Server Virtualization and Storage Systems

• Maintain and support Network Attached Storage (NAS) systems for enterprise use.
• Ensure data integrity, backup, and disaster recovery protocols are in place.
  
  

Support & Operations

• Provide Tier One, Two, and Three Help Desk Support for escalated technical issues.
• Participate in a rotating on-call support schedule to ensure 24/7 system availability.
• Assist in vulnerability assessments and patch management.
• Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements.
  
  

Systems Engineering

• Assist with design and deploying enterprise IT systems and services.
• Monitor system performance and implement improvements to optimize uptime and efficiency.
  
  

Knowledge, Skills, And Abilities

• Virtualization and Infrastructure, to include Nutanix and VMware.
• ETL and Data Integration – hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines.
• Enterprise IT systems – experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL).
• Advanced Support and Troubleshooting – deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL – Incident, Problem, and Change Management.
• General understanding of project management fundamentals such as Agile or Waterfall.
• Ability to effectively collaborate with members of the IT and business teams.
• Strong documentation and communication skills.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
  
  

Education And Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3 years of experience in systems engineering or IT infrastructure roles.
• Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS).
• Strong knowledge of Azure and AWS environments.
• 3 years of experience with enterprise storage solutions.
  
  

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.