What are the responsibilities and job description for the Regional Operations Manager position at Certarus?
Summary:
The Regional Operations Manager will be responsible for managing, mentoring, developing, and leading the operations and technical support teams at the Fort Lupton Hub. They will provide leadership and technical assurance for the efficient and optimal running of platforms and related facilities. The role will require a customer focused individual with an ability to grow a loyal customer base through superior service. This position will report directly to the General Manager – Rockies USA. This role will be responsible
Schedule:
- This position will hold normal business hours but always ready to support 24-hour
- Frequent travel within the region is expected, with occasional travel outside the assigned
Duties & Responsibilities:
- Plan and monitor the day-to-day running of business to ensure smooth operations
- Develop, lead, and manage a world class operations and technical support team
- Identify and execute improvement initiatives to increase operational efficiency and effectiveness
- Promote the strong safety culture present across the entire company
- Champion the HSE Program and look for ways to improve our safety practices, incident reporting, behavioral based observations, and hazard Id’s
- Liaise with internal stakeholders to make decisions for operational activities and set strategic goals
- Oversee customer support processes to enhance customer satisfaction
- Identify and execute continuous improvement initiatives to increase operational efficiency and effectiveness
- Develop strong relationships with key accounts to maintain a high level of service and client loyalty
- Leverage key internal stakeholder relationships with logistics, engineering, sales, HSE & HR to drive superior business performance
- Initiate and execute strategic growth initiatives
- Review financial information and adjust operational budgets to promote profitability
- Other special projects as assigned
Requirements:
- 10 years of oil and gas experience, or industrial experience with a background in gas compression or trucking logistics
- Demonstrated performance in driving all aspects of a HSE culture
- Strong technical knowledge of operations management (experience overseeing facilities, logistics, equipment and fleet)
- Technical expertise in the maintenance and operation of natural gas piping and distribution equipment is an asset
- Strong understanding of DOT Regulations and historical track record of FMCSA adherence
- Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities
- Demonstrated ability to develop and maintain key interdepartmental stakeholder engagements
- Excellent time management and decision-making skills in order to drive efficiency and meet short notice deadlines
- Participative management, advocating teamwork and a positive atmosphere
- Working knowledge of data analysis and performance/operation metrics
- Proficient in the use of MS365, and other computer programs
Certarus embraces diversity and equal opportunity in the way it impacts our continuous business success. As a Core Value of our Winning Team, we believe in surrounding ourselves with passionate and talented people, and consider all experiences, backgrounds, qualifications, and merits to create stronger teams with a diverse and inclusive culture. Certarus is and will remain an equal opportunity employer.
Certarus offers a competitive compensation package, including benefits and retirement plans. Above all, we offer unlimited career advancement opportunities with a dynamic, rapidly growing organization.