What are the responsibilities and job description for the Residential Sales Associate position at CertaPro Painters of Tacoma?
Company Description
CertaPro Painters® of Tacoma, is a locally owned franchise business that was started in 2014. We transforms homes and businesses by providing expert services with a proven process, giving customers more time to enjoy moments that matter in the spaces they love. CertaPro Painters of Tacoma is pleased to offer the best painting services to Pierce and Kitsap Counties, ensuring customer satisfaction and exceptional results.
Job Responsibilities:
Our ideal candidate is looking for a long-term position and to grow with our company. Job responsibilities include, but are not limited to:
- Provide a quality proposal to all CertaPro customers ensuring safety and great customer service.
- Contacting assigned leads, understanding expectations, and confirming appointments.
- Manage all leads through strong relations, communications, and consistent follow-up.
- Achieve company contribution margin targets.
- Diligent sales and customer service follow-up and follow-through to include weekly/monthly customer “call-back” system.
- Follow up with production of all jobs. Including job visits, customer communications, painter hand offs and addressing any customer or painter concerns.
- Build a positive culture among our staff, painters, and sub-contractors to ensure retention and growth.
- Develop proposal systems to ensure better estimating and production.
- Updating and maintaining sales related information in sales-tracking platform.
- Full Time with occasional weekends.
- Commitment to your professional goals, personal skill development and customer satisfaction.
Qualifications:
- 1 – 3 years of related experience (preferred).
- Bilingual in Spanish is a plus.
- Self-motivation and ability to work efficiently without direction.
- Ability to Multi-Task
- Excellent communication skills
- Positive attitude with a customer-service mindset
Perks:
- PTO
- Paid Holidays
- Health care package
- Cell phone and computer provided by CertaPro Painters
- Paid training and travel when necessary
- Comapny vehicle provided after trainng and working on own
- Monday through Friday Schedule with occasional weekends
Compensation Plan:
Sales associates will have a bi-weekly draw against their annual commissions. First year associates should expect $60,000-$80,000 for their first full season.
Salary : $60,000 - $80,000