Field Event Operations Supervisor

Field Event Operations Supervisor

Location: Charlotte, NC (SouthPark area)
Travel: ~20–30 field events per year (typically 1–3 days each, including occasional weekends)

Role Overview

This is a hybrid field operations role (approx. 20% physical / 80% logistics & coordination) supporting nationwide customer rental events in manufacturing, industrial, university, and corporate environments.

You will be responsible for planning, traveling to, executing, and troubleshooting on-site deployments of communication systems used during plant tours, grand openings, and large-scale facility events.

This is not a desk-only coordination role, success requires someone comfortable working in the field, moving equipment, and managing live event logistics on-site.

What You Will Do

• Travel nationwide to set up and support on-site rental events
• Personally handle event logistics end-to-end (air, hotel, rental car, shipping equipment to hotels, etc.)
• Transport, stage, and manage equipment cases up to 50 lbs.
• Set up and troubleshoot communication equipment during live events
• Supervise 3–4 independent contractor (1099) field staff per event
• Recruit and schedule contractors across the U.S. as needed
• Lead pre-event planning calls with customers to confirm logistics and expectations
• Work directly with customers to execute plant tours, grand openings, and large facility events
• Re-engage past customers and support repeat bookings through outbound outreach
• Follow established SOPs to ensure consistent execution across all events

Field & Physical Requirements (Must Be Comfortable with This)

• Ability to travel 20–30 times per year, often in 1–3-day trips
• Flexibility for early departures, late returns, and occasional weekends
• Ability to lift and move equipment cases up to 50 lbs. repeatedly
• Comfort working in manufacturing plants, warehouses, outdoor environments, and active job sites
• Ability to stay effective in fast-changing, live event conditions

What Success Looks Like

• Extremely organized with strong follow-through on complex logistics
• Calm and solution-oriented when schedules or plans change in real time
• Comfortable interacting with all levels of personnel—from plant floor teams to senior executives
• Strong customer-facing communication and professional presence
• Able to manage multiple moving parts without losing attention to detail
• Confident supervising contractors and enforcing process adherence in the field
• Reliable, consistent, and able to operate independently while traveling

Why This Role Is Unique

• True blend of field execution logistics customer engagement
• High autonomy in managing your own events and travel schedule
• Exposure to large-scale manufacturing and corporate environments nationwide
• Every event is different—no repetitive desk-based work
• Direct ownership of customer experience from planning through execution

Important Fit Consideration

This role requires significant travel flexibility, physical capability, and comfort working in variable field conditions. Candidates who prefer stable, office-based roles or who are not comfortable with hands-on field work will not be successful in this position.