What are the responsibilities and job description for the Hotel Front Desk Receptionist position at Century Suites Hotel?
Century Suites Hotel
Century Suites Hotel is looking for a Full-Time Front Desk Receptionist for the 7am-3pm shift on weekdays (Monday-Friday).
Must be at least 18 years old.
The hotel is located in Bloomington, IN.
The pay is $10-$11/hr.
This position is responsible for providing exceptional customer service to guests and staff.
Schedule:
- Must be available to work 7am-3pm Monday - Friday
Essential Functions:
- Greet guests warmly and provide a professional, friendly experience
- Handle all aspects of guest reservations and reservations made via phone, email, or in-person
- Manage reservations for rooms, suites, and public areas using company reservation systems
- Prepare guests for tours, special events, and or other group activities as requested by management
- Accept payment for services rendered and follow up with guests regarding payment status and other billing questions
- Maintain a clean and organized work area
- Assist with other duties as assigned by management
Required Skills:
- Excellent verbal communication skills with customers and colleagues
- Ability to multi-task in a fast-paced environment while maintaining a positive attitude
- Professional customer service attitude
Job Type: Full-time
Pay: $10.00 - $11.00 per hour
Benefits:
- Employee discount
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bloomington, IN 47401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $10 - $11
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