General Manager - The Oregon Golf Club

POSITION SUMMARY

The General Manager is responsible for overseeing and providing direction in all aspects of management of the golf club, including golf operations, course maintenance, member service, sales and marketing, food and beverage, accounting/budgeting and human resources.

Base Salary Range: $170,000 to $210,000

Bonus: 20% Bonus potential based on the Club's Gross Operating Profit

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

• Degree in management, business administration, hotel and restaurant management, or related field.
• Minimum three to five years management experience at a private club, and significant hospitality industry experience, such as golf course management, hotel, resort, restaurant, retail or sports management.
• Knowledge of accounting and financial management principles including uniform system of accounts, financial analysis, budgeting, cash flow forecasting, compensation and benefit administration, financing capital projects, audits, internal revenue service, computers, business office organization and long-range financial planning.
• Prior success in membership growth and retention.
• Human resource management skills in employee relations, management styles, organizational development, work/family balance, time management, stress management, labor issues and leadership vs. management.
• Knowledge of building and facilities management in the areas of preventive maintenance, insurance and risk management, clubhouse/building remodeling and renovation, contractors, energy and water resource management, housekeeping, security and laundry operations.
• Excellent oral and written communication skills.
• Effective negotiation skills.
• Excellent presentation skills.

ESSENTIAL RESPONSIBILITIES

• Maintaining positive and productive relationships between the members and its Board of Directors, guests, employees, community, government and industry.
• Coordinating and administering the golf club’s policies as defined by its Board of directors.
• Developing operating policies and procedures and delegating goals to department managers.
• Implementing and monitoring the budget, monitoring the quality of the golf club’s products and services, and ensuring maximum value of services to customers and/or members.
• Securing and protecting the golf club’s assets, including facilities and equipment.
• Guiding and assisting the Board of Directors in the development of the club’s long- and short-range objectives, goals, policies and programs.
• Oversees supervision of all food and beverage department functions.
• Directs upkeep and repair of all facility buildings. Assists and advises employer with long-range plans for improvements to the facility.
• Monitors operation of golf program, including teaching, scheduling, tournaments, locker rooms, driving range, cart rentals, and pro shop facility.
• Ensures that sound relationships are maintained between staff and customers and/or members, and that proper consideration is given to customer and/or member complaints and suggestions.
• Defines, recommends and controls operating and financial objectives; works with department managers to develop short- and long-term plans and programs with supporting budget requests and financial estimates for each department and the golf club as a whole. Presents proposals to the employer for approval.
• Serves as liaison with civic organizations to maintain cordial community relations.
• Develops, maintains and administers strategic long-range and annual organizational and business plans.
• Coordinates, as appropriate, facility inter- and intra-committee activities.