Project Manager / Trainer

ONSITE POSITION

TITLE: Project Manager/Trainer

DEPARTMENT: Project Management Office, Learning and Development

REPORTS TO: Director, Project Management Office (PMO), Learning & Development, Process Improvement 

PURPOSE OF POSITION:

This position will be part of Century Bank’s Project Management Office assisting with major projects. The role will also be part of the Learning and Development Department which would include training, corporate policies, and procedures. As a member of Project Management Office (PMO), the position will assist the PMO Director with various projects in the form of documentation and follow up. This role will help lead and assist with improvement initiatives and facilitate the development of problem-solving projects and process changes. The position will also provide training throughout the organization.  

 ESSENTIAL FUNCTIONS:

• The Project Manager/Trainer will assist with major projects from the initiation phase to closing. This position will assist with documenting risks, issues, and lessons learned. In addition, the position will help identify and delivery process improvement initiatives throughout Century Bank under the direction of the PMO. 
• This position will support the planning, execution, and completion of various projects across the organization, playing a key role in achieving the strategic business goals and initiatives. 
• Works closely with the PMO Director, other Project Management Staff, cross functional teams getting hands on experience in project management and change management.  
• Designs and implements process improvement initiatives to improve outcomes, optimize use of organizational resources, and maintain organizational alignment.
• Acts as a resource and engages Century Bank staff in developing and implementing improvement projects with the PMO Director.
• Regularly reports the status of projects and related impact.
• Lead special projects as needed.
• Works collaboratively with the Project Management Office and Learning and Development Team on data collection, analysis, and reporting to ensure project selection and goals are data driven.
• Maintains a working knowledge of industry regulations and standards and ensures that improvement initiatives align with Century Bank’s processes and training.
• Plays a key role in documenting processes and procedures for the different roles throughout the organization.
• Review and make recommendations for new training programs and materials.
• Conduct and monitor Regulatory/Compliance training
• Assist with maintaining training manuals and other training documentation as needed.
• Maintain all project management documentation, training and process improvement records in an organized way for audits and exams.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree from an accredited university or minimum four (4) years equivalent specialized knowledge and experience in project management, training, and the working with the banking industry with fraud or risk initiatives.  
• Ability to manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team. 
• Certification or the ability to get certified in Quality Management and/or Process Improvement methods in the first three years. (e.g. Lean, Six Sigma, etc)
• Two (2) years of related work experience with projects and documented process improvement efforts. 
• Ability to create curriculum and deliver training throughout the organization. 
• Skilled at data collection, analysis, and reporting
• Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, Project, etc) 
• Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to detail and ability to meet deadlines. 
• Public speaking and at ease moderating large groups.
• Proven customer service skills
• Demonstrated decision making, problem solving, and analytical skills.
• Ability to travel to different Century Bank locations as needed.

This job description in no way implies that these are the only duties to be performed by the employee occupying this position. The fundamental job requirements are included, and these are the essential job functions. Employees will be required to perform any other job-related duties assigned by their supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

 As a bank employee, you are responsible for following established policies and procedures related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act.  This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities.  Failure to follow established BSA/AML policies and procedures will result in disciplinary action that may include termination.