Century Claims Payment Processor (Hybrid or Remote)

Century Automotive Service Corporation, a Mapfre USA company, is growing—and we’re looking for a Claims Payment Processor to join our team either remotely or in a hybrid capacity based in Albuquerque, New Mexico.

Century is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. If you’re passionate about the automotive industry and enjoy a fast-paced, customer-focused environment, this is an exciting opportunity to make an impact.

Work Schedule

Training Schedule (8-10 Weeks)

• Monday through Friday
• 7:30 AM - 4:30 PM MT

Regular Schedule (After Training)

• Monday through Friday
• 9:30 AM - 6:00 PM MT

What You'll Do

As a Claims Payment Processor, you will:

• Process claim reimbursement payments accurately and in a timely manner.
• Review invoices to ensure pricing aligns with approved claim authorizations.
• Verify all invoices contain required information, including appropriate signatures and documentation.
• Communicate with dealerships and independent repair facilities to resolve billing discrepancies and payment issues.
• Issue payments via check or credit card based on vendor payment preferences.
• Maintain and distribute payment records, remittances, contracts, and supporting documentation.
• Scan, organize, and maintain electronic records of contracts, repair orders, and payment files.
• Respond to inquiries regarding claim payment status and assist customers, dealerships, and repair facilities with billing-related questions.
• Collaborate with team members and support special projects as needed.

Required Qualifications

What We're Looking For

• High School Diploma or equivalent.
• Minimum of 2 years of experience in payment processing, claims payments, accounts payable, or a related administrative function.
• Strong attention to detail with a commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Customer-focused mindset with a professional and positive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Experience working with claims, warranty, insurance, or automotive service-related payments.
• Typing speed of 30 WPM or greater.

Ideal Candidate Backgrounds

• Accounts Payable (AP) or Payment Processing
• Insurance Claims Administration or Claims Support
• Warranty Claims Processing
• Automotive Dealership Administration
• Automotive Service Advisor or Repair Order Administration
• Billing, Invoicing, or Accounts Receivable
• Financial Services Operations
• Healthcare Claims Processing
• Data Entry and Transaction Processing
• Customer Service or Contact Center Support with administrative responsibilities

Your Health, Your Wellbeing—Fully Supported

$0 Premium Medical Plan Option Keep more of what you earn. Employees earning under $75,000 who elect single coverage under our Super Value Plan enjoy $0 monthly premiums—comprehensive healthcare at no cost to you.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job- we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Transparency: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Pay Range: $27,800 - 37,800 (non-exempt)

Benefits Highlights:

At Mapfre, we invest in our employees' well-being by offering a comprehensive benefits package, including:

• Paid Time Off (PTO): A flexible PTO program that combines vacation, personal, volunteer and sick time into one convenient bank of paid time off.
• 401(k) & Profit Sharing: Eligible employees may participate in Mapfre's 401(k) plan that includes company matching contributions up to certain amounts under the terms of the plan.
• Medical, Dental and Vision Coverage: Choice of comprehensive medical, dental and vision insurance coverage under group plans offered by the company.
• Other Benefits Include: STD, LTD, Life Insurance, FSA, HSA and various wellness programs.

Benefits provided are subject to the terms and conditions of the applicable benefit plan or policy. The Company reserves the right to alter, amend, or terminate benefits in its sole discretion. To learn more about our benefit offerings please visit: https://mapfre.gobenefits.net/

If you require a reasonable accommodation during the application or selection process, please contact the Mapfre Talent Acquisition team at talentacquisition@mapfre.com. Mapfre is proud to be an Equal Opportunity Employer.

Important Notice:

The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time