What are the responsibilities and job description for the Practice Support Specialist position at Century 21 Advantage Gold?
Description
Position Overview:
The Practice Support Specialist provides administrative and operational support for work processes across multiple practices. Ideal candidates will be well-versed in a variety of office-related tasks, be able to work with little direction, be proactive and anticipate the needs of the department.
Essential Functions
Position Overview:
The Practice Support Specialist provides administrative and operational support for work processes across multiple practices. Ideal candidates will be well-versed in a variety of office-related tasks, be able to work with little direction, be proactive and anticipate the needs of the department.
Essential Functions
- Take full ownership of assigned operational processes within practices.
- Create, send, and track contract documentation for new and existing clients.
- Set up and maintain new client profiles and tracking systems.
- Draft and finalize client proposals.
- Prepare various documents as needed, including correspondence, meeting agendas, supporting materials, and meeting notes.
- Collaborate effectively with all members of the department and administrative team.
- Proactively resolve time-sensitive issues, demonstrating sound judgment and strong problem-solving skills.
- Assist with special projects as assigned.
- Manage expense reports for department leaders.
- Extract, clean, and integrate data from multiple internal systems to create actionable reports and dashboards in Excel and Power BI.
- Provide calendaring support for leaders, clients, and trainings.
- Support the planning, logistics, and execution of department events, meetings, travel and team activities.
- Associate’s or Bachelor’s degree, or equivalent practical experience.
- Minimum of 3 years of administrative support experience (executive-level preferred).
- Excellent written and verbal communication skills.
- Exceptional organizational skills with a strong attention to detail.
- Ability to handle confidential information with discretion.
- Self-starter and critical thinker who can shift priorities quickly and work independently.
- Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
- Familiarity with Power BI is beneficial but not required.