What are the responsibilities and job description for the Clerk position at Centro de Salud Familiar La Fe?
Greets and provides effective, courteous and professional client assistance. Accurately responds to all assistance inquiries and/or provides alternate guidance as required. Responsible for the effective and efficient patient services function. Responsible for complying with La Fe’s customer relations protocols and policies in the delivery of daily services.
Responsibilities and Duties
- Responsible for greeting and courteously providing assistance to all individuals entering the clinic.
- Responsible for maintaining accurate and current record keeping functions.
- Provides effective and efficient patient services functions.
- Performs other duties as assigned.
Required Skills
- Ability to deal with the public in a professional, courteous and tactful manner.
- Ability to establish and maintain effective working relationships.
- Ability to communicate effectively, orally and in writing.
- Ability to exercise judgment in unusual or stressful situations.
- Ability to exercise good analytical skills.
- Ability to work with minor details.
- Ability to work with a numeric filing system.
- Ability to type 40 words per minute.
- Must have basic computer skills.
- Ability to operate a switchboard.
- Ability to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Knowledge of the principles of growth and development over the life span.
- Ability to identify and categorize each patient's age-specific grouping of needs, such as those for infant, adolescent or geriatric patients.
- Bilingual English/Spanish.
- Ability to perform essential job functions with or without reasonable accommodations
Required Education
High School Diploma or GED.
Required Experience
Three years experience in healthcare office
Desired Experience
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental insurance
- Retirement plan
- Paid time off
- Company paid life insurance coverage