What are the responsibilities and job description for the Sales Architect position at Centriworks?
Description
Established in 1964, we’re locally owned, nationally recognized in our industry, and driven by excellence.
We continuously strive to serve as leaders in providing innovative business technology solutions and giving back to our community. We love working together as ONE TEAM to create Raving Fans among our clients and within our company.
Our company is headquartered in Knoxville, Tennessee, with more than 60 employees located in offices in Knoxville and Johnson City. We are recognized as one of the premier quality companies in East Tennessee, with awards and recognition for our products, services, environmental initiatives, and community involvement.
We carry on a 60-year tradition and philosophy of placing great emphasis on strong business relationships, high customer satisfaction, and technologically advanced solutions. As part of our company’s mission, we commit to provide our employees with a professional work environment, offering team-based leadership and performance-based compensation. We are also committed to providing our team with tools, resources, and professional development. As a company, Centriworks pursues a forward-thinking vision of growth and stability.
We’re proud that we’ve been recognized as a 2026 Knox News TOP WORKPLACE. This accolade means a lot to us as a company. It’s awarded based on in-depth, anonymous surveys and comments from our employees. That means Centriworks ranks as a top workplace because our team loves working here and being a part of this group of outstanding professionals who are always striving for excellence.
If you’re looking for a challenging, enriching position, we invite you to apply to our forward-thinking, friendly, technology solutions team.
The MIT Sales Architect is a high-performance field sales role responsible for driving new business for Centriworks’ Managed IT and cybersecurity services across East Tennessee. This position is ideal for a competitive, self-motivated professional who excels at prospecting, engaging executive-level decision makers, and designing IT solutions that directly support business outcomes. The Sales Architect will spend most of their time in the field, building relationships, conducting discovery meetings, and collaborating with MIT engineers to create technology solutions that fit client needs.
Requirements
Prospecting & Lead Generation
- Proactively identify and engage Ideal Customer Profile (ICP) prospects across the East Tennessee region.
- Conduct daily field prospecting through cold calling, networking, chambers of commerce, community events, research, and targeted outreach.
- Secure initial appointments with CEOs, CFOs, COOs, and other executive stakeholders.
- Build and maintain a strong sales funnel to support consistent quota achievement.
Discovery & Qualification
- Lead discovery conversations to understand business goals, technology challenges, and operational needs.
- Determine fit based on ICP criteria and guide prospects through the qualification process.
- Collaborate with MIT engineers during assessments and technical discovery.
Solution Development & Presentation
- Translate business challenges into technical solutions across Managed IT Services, Cybersecurity Services, Cloud Solutions (Microsoft 365), Network/IT Assessments, and IT Solutions Design.
- Deliver proposals that clearly connect technical recommendations to business impact.
- Facilitate internal team decision meetings to ensure solution alignment and customer fit.
- Present solutions confidently, address objections, and drive the sales process to close.
Closing & Onboarding
- Gain customer commitment and secure digital signatures for new service agreements.
- Transition new clients to the Technical Account Manager/VCIO and onboarding teams.
- Maintain strong internal communication to ensure implementation success.
What You Bring
- Successful background in MSP sales, Managed IT Services, or B2B technology consulting.
- Experience selling to business executives with a consultative, problem-solving approach.
- Strong ability to communicate technical concepts in clear, business-oriented language.
- Proven ability to meet or exceed sales quotas in a competitive environment.
- High drive, resilience, and disciplined time management.
- Strong teamwork and collaboration skills.
Why This Role Matters
The MIT Sales Architect is a cornerstone of Centriworks’ growth strategy. You will shape how prospective clients understand technology, create long-term partnerships, and bring forward solutions that protect and enhance their businesses. Your ability to identify the right opportunities and guide them from discovery to commitment will directly impact the success of the MIT division.
What Good Looks Like in This Role
A successful MIT Sales Architect consistently builds a strong territory presence, generates qualified pipeline, and closes business through disciplined prospecting and consultative selling. You work seamlessly with MIT engineers, valuing their expertise and integrating technical insights into impactful business solutions. You maintain a competitive edge, embrace accountability, and perform with a sense of urgency. Above all, you consistently demonstrate professionalism, integrity, and a commitment to helping clients strengthen their technology environments.