M365 Instructional Designer

M365 Instructional Designer

Job Level: W2T Consultant

Job Location: Hybrid/Onsite-Must be a local to Chicago

Travel Expectations: None

Job Classification: Temporary (W2T) 

Join Centric Consulting – A Culture You’ll Love 

At Centric Consulting, we've cultivated a unique approach to business.  Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.  

In this role, you will: 

• Partner with client leadership and project teams to assess the current M365 environment, identifying functionality gaps and improvement opportunities.  
• Define a clear vision for M365 use across the organization and create a phased roadmap for enablement and adoption.  
• Establish M365 use cases aligned with business goals, ensuring training and communication materials address real-world needs.  
• Develop and execute a comprehensive change management, communication, and training plan to drive adoption and effective use of M365 tools.  
• Create engaging, user-friendly training content including job aids, quick reference guides, and short video walkthroughs to support day-to-day learning.  
• Utilize learning development tools such as Adobe Captivate, Canva, Articulate, or Camtasia to design impactful, accessible content.  
• Collaborate with subject matter experts (SMEs) to ensure accuracy, clarity, and alignment of materials with business processes.  
• Measure and monitor adoption progress, incorporating feedback to continuously improve training and communication strategies.
   

Who You Are: 

• Proven experience developing training and learning content for Microsoft 365 applications (Teams, SharePoint, OneDrive, Outlook, Word, Excel, PowerPoint, etc.).  
• Strong background in Organizational Change Management (OCM) and adoption enablement for technology initiatives.  
• Proficiency with learning development and design tools (e.g., Captivate, Canva, Articulate, Camtasia).  
• Demonstrated ability to develop communications, training strategies, and adoption roadmaps.  
• Excellent written and verbal communication skills, with strong attention to clarity and visual design.  

• Ability to work collaboratively across departments and manage multiple workstreams simultaneously.  

   

   

Preferred Qualifications: 

•  Experience supporting enterprise-level M365 rollouts or digital transformation projects.  
• Familiarity with Learning Management Systems (LMS), SharePoint-based knowledge portals, and analytics for adoption tracking.  
• Certification or training in OCM methodologies (e.g., Prosci, ADKAR) is a plus.

Total Rewards:  

We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance       

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development  

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more.  Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.  

Who We Are: 

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses.  Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.   

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.  

What Makes Centric a Great Place to Work? 

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.  

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.