What are the responsibilities and job description for the Consulting Director- Client Delivery & Practice Growth position at Centric Consulting?
Consulting Director - Client Delivery & Practice Growth
Job Level: Director
Job Location: Hybrid, Local to Charlotte, NC area.
Travel Expectations: 10%
Job Classification: Full-Time
Join Centric Consulting – A Culture You’ll Love
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
As a Director, you will play a pivotal role in driving client success, growing our business, and shaping the culture of our practice. This role blends delivery excellence, business development, and people leadership. You will work directly with senior executives, both internally and with our clients, to deliver innovative solutions, strengthen relationships, and position our team as a trusted partner in the Charlotte market and beyond.
This is a unique opportunity for a proven leader who thrives at the intersection of strategy, execution, and talent development.
In this role, you will:
Client Delivery & Strategic Projects
What We’re Looking For
We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
Discover more about our benefits by exploring additional details here benefits .
Who We Are:
Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.
Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.
What Makes Centric a Great Place to Work?
We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
Job Level: Director
Job Location: Hybrid, Local to Charlotte, NC area.
Travel Expectations: 10%
Job Classification: Full-Time
Join Centric Consulting – A Culture You’ll Love
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
As a Director, you will play a pivotal role in driving client success, growing our business, and shaping the culture of our practice. This role blends delivery excellence, business development, and people leadership. You will work directly with senior executives, both internally and with our clients, to deliver innovative solutions, strengthen relationships, and position our team as a trusted partner in the Charlotte market and beyond.
This is a unique opportunity for a proven leader who thrives at the intersection of strategy, execution, and talent development.
In this role, you will:
Client Delivery & Strategic Projects
- Serve as a trusted advisor to executives, creating roadmaps aligned to business goals and educating leaders on key industry trends.
- Ensure delivery excellence in client engagements, including stakeholder alignment, milestone achievement, and budget governance.
- Participate in project steering committees, providing executive oversight and coaching project leaders on client management and communication.
- Demonstrate thought leadership in market-facing activities and contribute to methodology, tools, and best practices at the national level.
- Drive new business opportunities through networking, thought leadership, and brand-building in the Charlotte market.
- Expand existing accounts by identifying new ways to create value and positioning the full breadth of Centric’s offerings.
- Lead sales pursuits in collaboration with local and national leadership, from proposal development to contract execution.
- Act as an ambassador for the Centric brand through community engagement and active participation in the professional ecosystem.
- Build, mentor, and grow a high-performing consulting team; set clear expectations, provide meaningful feedback, and support career development.
- Contribute to national practice initiatives, knowledge sharing, and innovation efforts to ensure we remain at the forefront of our industry.
- Foster a culture of trust, collaboration, and accountability, ensuring team members feel valued, recognized, and supported in their growth.
- Champion diversity, equity, and inclusion in all aspects of practice management and recruiting.
What We’re Looking For
- Proven experience in management consulting and/or technology delivery, with increasing levels of leadership responsibility.
- Track record of building and growing client accounts, including direct sales and account management.
- Strong strategic thinking and problem-solving skills, with the ability to translate business challenges into actionable solutions.
- Demonstrated success leading teams under pressure, with a focus on mentoring and developing talent.
- Bachelor’s degree in Business Administration, Computer Science, MIS, or equivalent combination of education and experience.
- Excellent communication skills with the ability to engage senior executives and influence stakeholders.
- Experience with Agile, Scrum, and other project methodologies strongly preferred.
- Entrepreneurial mindset, high energy, and adaptability in a dynamic, fast-paced environment.
- As a Director, you are expected to model and advance the following:
- Drive Collaboration – Champion cross-functional teamwork, ensuring alignment and shared success.
- Promote Accountability – Empower teams, set clear expectations, and model ownership in decision-making.
- Deliver Results – Align priorities to outcomes that create measurable value for clients and our firm.
- Think Strategically – Set direction, link vision to execution, and approach decisions for the good of the whole.
- Cultivate Innovation – Anticipate trends, encourage creativity, and scale new ideas into lasting impact.
- Foster a Culture of Trust – Build transparency, consistency, and psychological safety across teams.
- Inspire and Grow Talent – Develop future leaders, strengthen diverse pipelines, and champion continuous learning.
We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
- Remote and Hybrid Work
- Time Off When You Need It
- Benefits That Flex
- Professional Development
Discover more about our benefits by exploring additional details here benefits .
Who We Are:
Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.
Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.
What Makes Centric a Great Place to Work?
We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
