Service Rep or Sales Rep

Centric Benefits Consulting, based in New Providence, NJ, specializes in providing comprehensive employee benefits brokerage services. Serving over 200 group insurance clients, Centric offers tailored solutions for Medical, Dental, Life, Disability, Prescription Drug Plans, Voluntary Benefits, and 401(k) management. With a client-centric approach, Centric focuses on analyzing current benefits, soliciting competitive quotes, and resolving customer service issues such as claims and billing. Known for personalized service and a commitment to building long-term relationships, the team leverages deep industry knowledge to deliver cost-effective and customized benefits solutions.

This is a full-time, on-site role in Morristown, NJ for a Service Representative or Sales Representative. The position involves managing and supporting group insurance-related services, including assisting clients with enrollment, claims, and billing inquiries. The role also includes building and nurturing client relationships, delivering tailored solutions, soliciting competitive insurance quotes, and ensuring a seamless client experience while maintaining high professional standards.

• Strong customer service and relationship-building skills
• Proficiency in managing enrollment, claims, and billing inquiries
• Ability to analyze benefits coverage and identify cost-saving opportunities
• Familiarity with group insurance products such as Medical, Dental, Life, and 401(k)
• Excellent organizational, problem-solving, and interpersonal communication skills
• Proficiency in using office software for tracking, reporting, and correspondence
• Previous experience in insurance brokerage or client services is a plus
• Bachelor’s degree or equivalent experience in business, communications, or a related field