What are the responsibilities and job description for the RN Field Staff Supervisor position at Centria Healthcare?
Position SummaryThe RN Field Staff Supervisor (Visiting RN) is responsible for completing in-home assessments, medication reconciliation, supply inventory, and ongoing medical status updates for Rehab Home Care (RH) and Private Duty Nursing (PDN) clients. This role ensures clinical compliance with accrediting agencies, state regulations, and funding source requirements while delivering exceptional support to field staff and clients.This position plays a key role in maintaining patient safety, clinical quality, and strong communication between operations, clinical leadership, and field staff.Success MeasuresSuccess in this role includes:Adherence to Centria policies and clinical standardsFlawless execution of visit-related tasksTimely, accurate documentationMeeting or exceeding qualitative and quantitative KPIsDemonstrating professionalism, collaboration, and superior customer serviceDuties & ResponsibilitiesThe following essential functions reflect the core requirements of the RN Field Staff Supervisor. Duties may evolve based on client needs, regulatory requirements, or organizational priorities.Client Visits & Clinical OversightMonitor, schedule, and complete client visits (primarily face-to-face; telehealth as allowed).Perform up to 20 visits per week, ensuring compliance with required timelines (Rehab: every 30 days; PDN: every 60 days).Prepare and process all documentation associated with scheduled visits.Review recent shift notes to understand client status and evaluate documentation quality.Conduct root-cause analysis related to client hospitalizations.Maintain client care plans, including creating, updating, sending, and tracking POCs and addendums.Provide clinical education to clients, families/guardians, and field staff as needed.Communication & SupportBuild relationships with field staff to offer support, coaching, and mentorship.Communicate updates on client status promptly and effectively.Collaborate with Clinical Leadership, Operations, and Healthcare teams for escalated care needs or staff support.Provide a positive and professional experience for all clients and staff.Compliance & On-Call DutiesPerform Telehealth On-Call responsibilities when required.Ensure compliance with Centria's Code of Conduct, state and federal regulations, and payer/funding source requirements.Report any violations of company policies or the Code of Conduct.Financial & Managerial ComponentsAct as an individual contributor with some financial oversight responsibilities.Provide mentorship to designated clinical team members to support skill development and performance.QualificationsEducation & LicensureCurrent Registered Nurse (RN) license in good standing (required)Bachelor of Science in Nursing (BSN) preferred (one version listed required; optional to list as required or preferred based on your organizational preference)Work ExperienceMinimum 1 year of nursing experienceKnowledge and/or experience in home care strongly preferredKnowledge of SCI, TBI, respiratory failure, and pediatric populations a plusTechnology RequirementsBasic computer proficiencyWorking knowledge of a laptop/desktop PCProficiency in Microsoft Office Suite and Google Workspace (G Suite)Competencies & SkillsAbility to follow written and verbal instructionsAbility to communicate expressively and receptivelyStrong documentation and clinical assessment skillsAbility to collaborate with interdisciplinary teams (Clinical, Operations, Field Staff)Excellent customer service skillsHighly organized, with the ability to work under tight deadlines and shifting prioritiesWorking ConditionsStandard office hours: Monday–Friday, 8:30 AM – 6:00 PMOccasional schedule adjustments or additional time may be required to meet company or client needs.Physical DemandsOccasional bending, reaching, lifting, pushing, or pulling up to 30 lbsProlonged periods of sitting, along with intermittent walking or standingFrequent use of computer screens requiring visual acuity for data review and documentationWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
Salary : $20 - $35