What are the responsibilities and job description for the Dental Front Office Assistant position at Centre Street Smiles?
Job Summary
We are seeking a skilled Dental Receptionist to manage our front office operations efficiently. The ideal candidate will have experience working in a clinical environment, with a strong background in patient interactions and administrative tasks. At least 1-2 years of experience with Eaglesoft, Open Dental, Vyne and/or other electronic health records systems specific to dental clinics is a must.
Responsibilities
- Greet patients warmly, verify their insurance information, and assist with appointment scheduling using dental practice management software.
- Manage patient check-in and check-out processes, ensuring accurate documentation and timely updates in electronic health records (EHR) systems such as Eaglesoft, Open Dental, etc.
- Handle phone communications professionally, providing excellent customer service and answering inquiries about appointments, billing, or insurance coverage.
- Process medical billing and collections efficiently.
- Review medical records for accuracy, completeness, and compliance with HIPAA regulations; maintain strict confidentiality of patient information.
- Assist with insurance claims submissions, follow-up on unpaid claims, and coordinate with insurance providers such as MassHealth Dental, Delta Dental, Altus, etc. to ensure timely reimbursement.
- Maintain organized filing systems for patient records, medical documentation review, and office supplies; utilize Microsoft Office tools for reporting and correspondence.
Join our team today to make a positive impact on patients’ lives through exceptional administrative support! We value energetic professionals committed to delivering outstanding service while supporting the smooth operation of our dental practice.
Pay: $20.00 - $35.00 per hour
Work Location: In person
Salary : $20 - $35