What are the responsibilities and job description for the Front Desk Receptionist position at Centre Psychology Group?
Overview
We are a compassionate and client-centered mental health private practice dedicated to providing high-quality care to our clients. Our team of professionals is committed to creating a welcoming and supportive environment, and we are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our team.
This role is essential in creating a welcoming environment for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently. Bilingual candidates are encouraged to apply, as this will enhance our customer support capabilities.
Responsibilities
- Answer and direct phone calls
- Schedule and confirm client appointments
- Maintain and update client records and files
- Process payments and handle billing inquiries
- Assist with insurance verification and paperwork
- Perform other administrative tasks as needed to support the practice
Experience
- Previous experience as a Front Desk Receptionist or in a similar role is preferred.
- Familiarity with receptionist duties is a plus but not required.
- Strong time management skills to prioritize tasks effectively.
- Proficiency in data entry and office management practices.
- Bilingual abilities are highly desirable to enhance communication with diverse clientele.
- Excellent interpersonal skills with a focus on customer service.
- Understanding of confidentiality and HIPAA compliance.
Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Work Location: In person
Salary : $14 - $16