Quality Analyst for App packaging ((Intune | ADO | macOS))

Quality Analyst for App packaging ((Intune | ADO | macOS))

Mayfield, OH -Onsite (Complete Onsite)

Fulltime

Job Description:

• We are looking for a meticulous QA/Test Engineer to support BFSI Infrastructure Services, focusing on endpoint management, device compliance, and enterprise application validation across Microsoft Intune, Azure DevOps (ADO), and macOS environments.
• The role requires strong analytical capabilities, attention to detail, and the ability to operate within regulated banking and financial services environments, ensuring compliance, security, and stability of infrastructure platforms.

Key Responsibilities:

• Review infrastructure and endpoint management requirements (e.g., device compliance, security baselines, patching policies) and align testing strategies accordingly
• Design and execute test cases for Intune policies, device configurations, application deployments, and macOS device management
• Validate endpoint security controls (encryption, compliance policies, conditional access) in line with BFSI regulatory expectations
• Analyze requirements and dynamically adjust testing scope and priorities based on risk and business criticality
• Capture detailed test execution evidence to support audit and compliance requirements
• Identify, document, and track defects with clear root cause analysis and troubleshooting documentation
• Collaborate with infrastructure, security, and application teams to validate integrations and resolve issues
• Provide clear, structured reporting of test results, risks, and readiness for production rollout
• Support release validation, change management testing, and environment readiness checks
• Ensure adherence to ITIL processes, governance standards, and audit controls

Technical Skills:

• Hands-on experience with Microsoft Intune (MDM/MAM, compliance policies, device configuration)
• Experience using Azure DevOps (ADO) for test planning, execution, and defect tracking
• Proven experience working with macOS (Mac) environments in enterprise setups
• Exposure to endpoint management, enterprise device lifecycle management, and infrastructure testing

BFSI & Infrastructure Knowledge:

• Understanding of BFSI regulatory and compliance requirements (e.g., data protection, audit readiness, endpoint security controls)
• Experience validating secure infrastructure changes, patches, and endpoint configurations
• Familiarity with change management and release governance in regulated environments

Testing & Analytical Skills

• Strong knowledge of QA methodologies in infrastructure and platform testing
• Ability to analyze technical requirements and prioritize test scenarios based on risk, compliance, and impact
• Expertise in defect lifecycle management, root cause analysis, and troubleshooting
• Strong analytical and diagnostic problem-solving skills

Documentation & Communication

• Ability to create and maintain detailed test documentation, execution logs, and audit-ready evidence
• Strong written and verbal communication skills with the ability to interact with technical and business stakeholders
• Ability to provide clear, concise, and actionable test status reporting

Soft Skills:

• Exceptional attention to detail, especially in compliance-sensitive environments
• Strong organizational and multitasking abilities to handle concurrent infrastructure releases
• Ability to work in high-pressure, regulated environments with tight deadlines
• Adaptability to rapid changes in technology, security policies, and regulatory requirements

Preferred Qualifications:

• Experience in Banking, Financial Services, or Insurance (BFSI) domain
• Familiarity with ITIL processes (Incident, Change, Release Management)
• Exposure to endpoint security tools, compliance frameworks, or audit processes
• Experience in Agile/DevOps delivery models within infrastructure teams

Key Competencies:

• Risk-based testing and compliance mindset
• Infrastructure and endpoint troubleshooting
• Stakeholder communication and reporting
• Time and priority management
• Continuous learning and adaptability