What are the responsibilities and job description for the NICE Engineer position at Centraprise?
Job Title : NICE Engineer
Job Location : Pennington, NJ / Jersey City, NJ (ONSITE)
Job Type : Full-Time
Job Description:
Must Have Technical/Functional Skills
Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology
Roles & Responsibilities
Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
Develop automated workflows and data pipelines using Python, Java, and PowerShell.
Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
Create dashboards and visualizations using Excel, Tableau, Power Bl, or equivalent visualization tools.
Collaborate with cross-functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
Contribute to technical documentation, code repositories, and operational runbooks.