Program Coordinator (Centralia College East)

Centralia College is on a 30-acre campus of modern buildings set among walking paths, lawns, and native plantings just a few blocks from the heart of Centralia, Washington. The college has served students in the Lewis County region since 1925 and is the oldest continuously operating community college in Washington State. The city of Centralia is a historic railroad and river shipping hub with a vibrant downtown and railway station.

As a comprehensive community college, Centralia College offers academic transfer and workforce programs, as well as adult basic education, English as a Second Language (ESL), and personal enrichment classes. The college also offers five Bachelor of Applied Science degrees.

In addition to the main campus in Centralia, Centralia College East in Morton is a smaller site that serves the needs of students in east Lewis County. Centralia College is committed to the success of all students, and thus also provides educational programs at two corrections centers in southwest Washington and one juvenile facility. In total, the college serves more than 4,800 students annually. For nearly 100 years, several generations of Lewis County residents have looked to Centralia College for their education and training needs.

Centralia College is committed to student success, academic excellence, and enhancing and supporting our diverse community in an inclusive and equitable learning environment. We encourage applicants with demonstrated experience collaborating with, and serving, people from a wide range of backgrounds.

For more information on Centralia College and the Centralia area, call 360-736-9391 or visit www.centralia.edu.

Under the general direction of the CC East Director and the Dean of Library, Testing, Teaching & Learning, eLearning, and CC East, the Program Coordinator plays a key role in supporting students, staff, and external agencies by coordinating and facilitating a wide range of program activities. This position serves as a liaison between Centralia College East and departments such as Enrollment Services, the CC Bookstore, Cashiering, the Testing Center, Running Start/Advising, Information Technology, Instruction, Facilities, Operations, & Management (FOM), and Continuing Education.

The Program Coordinator is expected to perform high-quality work using specialized knowledge and experience specific to Centralia College East programs and services. The role requires familiarity with multiple areas, including Enrollment Services, Continuing Education, and Cashiering.

Program Support - Centralia College East

• Provide front desk assistance to students, faculty, staff, and the public; resolve problems and respond to inquiries.
• Support the Director and Dean in student recruitment and retention initiatives.
• Assist and support faculty as needed.
• Recruit, screen, hire, train, schedule, and oversee student workers; assign appropriate tasks.
• Schedule advising and other appointments for students and faculty.
• Process tuition and sales payments; post payments in ctcLink and make bank deposits.
• Collect quarterly faculty schedules and syllabi, review for completeness and upload to SharePoint.
• Provide basic IT troubleshooting in coordination with the IT Department.
• Manage the checkout and record-keeping for CC East student-use laptops.
• Serve as the Safety Committee lead for CC East.
• Participate in the CC East Advisory Committee.
• Collaborate with the Foundation and community partners on events and programs throughout the academic year.
• Perform related duties as needed, including opening and closing the facility.
• Support the annual summer musical production in collaboration with the Fire Mountain Arts Council and the Roxy Theater.

Student Support Services

• Assist students with online applications, email setup, and ctcLink activation.
• Process registrations and schedule changes in ctcLink.
• Register continuing education students using CampusCE.
• Connect students with services on the main campus, including Blazer Central, Library, Financial Aid, and others.

Testing Facilitation

• Ensure necessary technology and proctoring protocols are in place for online testing (CASAS, Accuplacer, WAMAP, GED).
• Schedule and proctor placement, GED, and other institutional exams.
• Administer, score, and process assessment tests.
• Monitor test setup and ensure adherence to proctoring standards.
• Maintain strict student confidentiality and a solid understanding of college policies and procedures.
• Collaborate closely with the Testing Center and Transitional Studies.

• High school diploma or equivalent.
• Two years of experience in a program support role or equivalent combination of education and experience.

• Strong customer service experience and skills.
• Effective communication skills across diverse contexts; strong active listening ability.
• Demonstrated ability to manage multiple tasks and priorities.

Proficiency in Microsoft Office Suite

This is a 40 hours per week, 12-month position. Classified employees are represented by the Washington State Federation of State Employees (WFSE). The state of Washington provides a comprehensive benefits package for state employees.

DEADLINE: The position will close on October 12, 2025. The screening committee will begin their review October 13, 2025.

COMPENSATION
Monthly Salary: Range 41 ($3,665 - $4,771)

APPLICATION PROCESS

Interested candidates may apply by submitting the following items:

• Online Application
• Cover Letter that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
• Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
• List of at least three professional references with contact information. References are typically contacted after interviews.

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer.

It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran.

Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Equity, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA 98531-4099, (360)623-8943.

The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call (360)623-8943.

Notice of Availability of Annual Security Report-Centralia College's Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call 360-623-8947.

Centralia College is compliant with Title IX best practices. For more information visit, Title IX.