What are the responsibilities and job description for the Customer Service / Inside Sales Representative position at CENTRAL TURBOS CORP.?
About Central Turbos Corp
Central Turbos Corp is a respected supplier of diesel turbochargers, cartridges, and engine components, serving customers across the U.S. and abroad.
We are known for reliable service, technical expertise, and strong customer relationships. As the company continues to expand, we are seeking motivated professionals who want to grow with us in a stable, supportive environment.
About the Role
We are hiring a Customer Service / Inside Sales Representative to work in person at our Miami, FL office.
The ideal candidate has fluent English, knowledge of diesel engines, and a strong customer service mindset.
You will assist customers by answering product questions, processing orders, preparing quotes, and supporting the sales team.
Salary & Benefits
- Salary range: $45,000–$50,000 per year (based on experience)
- Health benefits
- Paid time off & paid holidays
- Opportunities for raises and advancement
- In-person work environment
- Monday–Friday schedule
Key Responsibilities
- Provide professional customer service in fluent English
- Assist customers with diesel engine and turbocharger product inquiries
- Prepare quotes, enter orders, and manage returns
- Keep customer records updated in CRM/ERP systems
- Support outside sales with follow-ups and account coordination
- Communicate with warehouse/logistics to ensure order accuracy and timely shipping
- Troubleshoot customer issues and provide product fitment guidance
- Build and maintain long-term customer relationships
Requirements
- English fluency (spoken and written)
- Knowledge of diesel engines (turbos, injectors, heavy-duty parts, etc.)
- Customer service or inside sales experience preferred
- Strong phone and written communication skills
- Ability to multitask in a fast-paced environment
- Good organizational skills and attention to detail
- Proficiency with computers (email, CRM/ERP, Excel)
- High school diploma or equivalent
- Must be able to work on-site in Miami, FL
- Experience in diesel, automotive, trucking, or heavy equipment industries
- Familiarity with brands like Cummins, Duramax, Powerstroke, CAT, Detroit, etc.
- Order-entry or CRM/ERP experience
- Bilingual Spanish is a plus
- Sales-driven mindset
Work Location
On-site at our offices:
- Miami, Florida
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $45,000 - $50,000