Food Industry Retail Manager

Hours of Operation: CTFB’s core business hours are 8:00 a.m. – 5:00 p.m., Monday-Friday. Some events and duties may require your presence outside of these hours/days.
Environment: Standing or sitting for long periods of time in an indoor setting.
Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings, special events or meeting for some positions.
OSHA Standards - Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.

Medical, dental, and vision plans
Company paid short and long term disability insurance plus employee life insurance
403b retirement plan plus up to 5% matching contribution after one year of service
Telemedicine for physical and mental health,
Employee assistance program
Paid time off including paid holidays,
Outdoor seating area with a garden view
On-site gym with a shower

About Central Texas Food Bank
Looking for a way to make a difference without sacrificing a competitive salary and excellent benefits? Apply to join the Central Texas Food Bank team! We’re looking for highly-motivated people to bring their unique skills to our mission of nourishing our neighbors and leading our community in the fight against hunger. As the region’s largest hunger relief charity, the Food Bank offers a diverse and inclusive workplace, professional development opportunities, and a culture of promoting from within. Our core values, Compassion, Honesty, Accountability, Respect and Teamwork , chart our course.

Position Overview

The primary objective of this position is to support the Central Texas Food Banks network of Partner Agencies and the retail donors they pick-up from. This includes, but is not limited to, monitoring agencies for food safety compliance, training donors and agencies on retail pickup, SOPs, supporting the capacity of qualified agencies, updating program processes and materials, and ensuring accurate reporting of donated food. In addition, this role will oversee the spending and implementation of multiple food rescue grants. Reporting into the Food Industry Director on the Food Industry Team, this position will have a direct impact on closing the hunger gap in Central Texas.

Relationships – Reporting to the Director of Food Industry and managing the Retail Program team, this position is highly visible internally and externally.

Your Qualifications

• Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA). Major course work in food service procurement, inventory management or a related field preferred
• One to two years of full-time, wage-earning relevant experience in auditing and/or compliance enforcement and supply chain management.
• Strong interest in reducing food waste and collaborating with other organizations to reduce regional food insecurity.
• One to two years of experience successfully collaborating, managing or mentoring partnerships with faith-based and/or community-based programs.
• Strong computer skills including Microsoft Office, Word, Excel, Outlook, PowerPoint, internet applications in a Windows environment, and ability to learn internal software and applications.
• Strong organizational skills and practices.
• Leadership and team building acumen.
• Excellent written and verbal communication skills.
• A valid government-issued driver’s license.
• Knowledge of food insecurity and hunger relief, especially in the Central Texas region
• Experience working with food retailers
• Experience with Ceres and MealConnect
• Bi-lingual in English and Spanish
  

Your Responsibilities

• Select, hire, train, develop and supervise direct reports
• Manage the team to ensure that enabled agencies and CTFB Transportation pickup from their respective donors on the agreed-upon days.
• Monitor partner agencies for compliance with donor and internal CTFB SOPs.
• Work directly with donors to ensure they are donating as much as possible from all eligible departments.
• Provide technical and relational support to partner organizations picking up from retail stores.
• Lead a team to steward positive donor relationships.
• Ensure that donated food is best allocated to meet client needs.
• Manage the training of staff at all donors on SOPs. Coordinate with Feeding America about national donors’ programs.
• Develop corrective action/work plans for both stores and partner agencies in response to organizational /program assessments.
• Coordinate with other departments as necessary - grants, agency services, accounting.
• Coordinate with Transportation and Warehouse teams on donation pickup and delivery.
• Manage daily aspects of Agency Retail Pickup program and provide additional training to staff as needed.
• Manage a diversion plan during inventory, holiday and other CTFB closures to maintain strong donor stewardship.
• Travel extensively, approximately 75%, within our 21 county service area.
• Develop a high-performance team culture focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and goal achievement by modeling the way and enabling others to act.
• Set performance goals for team members that align to CTFB’s strategy, and evaluate performance against goals on a regular basis.
• Effectively coach team members and provide supportive and developmental feedback to enhance performance. Ensure that team members develop the technical, leadership and professional skills necessary for success.
• Actively supports organization’s values, goals and objectives by leading by example
• Demonstrates support of organizational message without blaming other departments, leaders or providing personal opinions.