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Workforce Specialist-Child Care Services

Central Texas Council of Governments
Killeen, TX Full Time
POSTED ON 11/18/2025 CLOSED ON 12/18/2025

What are the responsibilities and job description for the Workforce Specialist-Child Care Services position at Central Texas Council of Governments?

Title/Classification

Workforce Specialist (Child Care Program)

Job Description

Performs customer interviews and intake in person and over the phone. Determines and documents eligibility, verifies information and notifies applicant of availability of subsidized childcare. Also facilitates customer access to all available Workforce Center services in a cross-functional team environment. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.

You Gain

Be part of our Registered DOL Apprenticeship program

TCDRS Retirement

Medical Insurance, including dental and vision

Life Insurance

Tuition Assistance

Paid time off for vacation, sick and holidays

Military, family care leave, and more

Duties and Responsibilities

:

Provides intake services for applicants seeking subsidized childcare.

Accepts and coordinates referrals for childcare from authorized referral sources.

Determines, verifies and documents eligibility for subsidized childcare with subsequent notification to parents of their eligibility status.

Determines and verifies continued eligibility for subsidized childcare on an annual basis or as needed per changes reported by customer.

Terminates childcare services as required when customer is no longer eligible.

Enters required data in an automated system.

Maintains required documentation in paper/electronic case files.

Maintains a waiting list of childcare applicants.

Enrolls eligible children in childcare provider facilities.

Computes and assesses parent fees to customers.

Manages intake and referral for special direct childcare projects.

Educates customers on their rights and responsibilities, to include childcare attendance and absence policies.

Provides customers education and information to help them make informed and appropriate childcare choices.

Assists customers in meeting provider enrollment agreements.

Notifies customers of childcare service changes.

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Salary.com Estimation for Workforce Specialist-Child Care Services in Killeen, TX
$27,435 to $33,829
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