What are the responsibilities and job description for the Workforce Specialist (Child Care Program) position at Central Texas Council of Governments?
Job Description
Performs customer interviews and intake in person and over the phone. Determines and documents eligibility, verifies information and notifies applicant of availability of subsidized childcare. Also facilitates customer access to all available Workforce Center services in a cross-functional team environment. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.
You Gain
Competitive salary
Be part of our Registered DOL Apprenticeship program
TCDRS Retirement
Medical Insurance, including dental and vision
Life Insurance
Tuition Assistance
Paid time off for vacation, sick and holidays
Military, family care leave, and more
Duties and Responsibilities
:
Provides intake services for applicants seeking subsidized childcare.
Accepts and coordinates referrals for childcare from authorized referral sources.
Determines, verifies and documents eligibility for subsidized childcare with subsequent notification to parents of their eligibility status.
Determines and verifies continued eligibility for subsidized childcare on an annual basis or as needed per changes reported by customer.
Terminates childcare services as required when customer is no longer eligible.
Enters required data in an automated system.
Maintains required documentation in paper/electronic case files.
Maintains a waiting list of childcare applicants.
Enrolls eligible children in childcare provider facilities.
Computes and assesses parent fees to customers.
Manages intake and referral for special direct childcare projects.
Educates customers on their rights and responsibilities, to include childcare attendance and absence policies.
Provides customers education and information to help them make informed and appropriate childcare choices.
Assists customers in meeting provider enrollment agreements.
Notifies customers of childcare service changes.
Responds to customer complaints.
Performs customer interviews and intake in person and over the phone. Determines and documents eligibility, verifies information and notifies applicant of availability of subsidized childcare. Also facilitates customer access to all available Workforce Center services in a cross-functional team environment. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.
You Gain
Competitive salary
Be part of our Registered DOL Apprenticeship program
TCDRS Retirement
Medical Insurance, including dental and vision
Life Insurance
Tuition Assistance
Paid time off for vacation, sick and holidays
Military, family care leave, and more
Duties and Responsibilities
:
Provides intake services for applicants seeking subsidized childcare.
Accepts and coordinates referrals for childcare from authorized referral sources.
Determines, verifies and documents eligibility for subsidized childcare with subsequent notification to parents of their eligibility status.
Determines and verifies continued eligibility for subsidized childcare on an annual basis or as needed per changes reported by customer.
Terminates childcare services as required when customer is no longer eligible.
Enters required data in an automated system.
Maintains required documentation in paper/electronic case files.
Maintains a waiting list of childcare applicants.
Enrolls eligible children in childcare provider facilities.
Computes and assesses parent fees to customers.
Manages intake and referral for special direct childcare projects.
Educates customers on their rights and responsibilities, to include childcare attendance and absence policies.
Provides customers education and information to help them make informed and appropriate childcare choices.
Assists customers in meeting provider enrollment agreements.
Notifies customers of childcare service changes.
Responds to customer complaints.