Branch Manager (LIB III)

WORK LOCATION: Howell Branch - 806 Lyons Blvd, Fredericksburg, VA 22406

STARTING SALARY: Hiring starts at $66,721 - $81,293 with excellent benefits, including affordable health premiums and VRS retirement for a total compensation package worth approximately $90,330 - $107,380 per year. The starting PTO amount is 4 weeks plus approximately 1 week of PTO earned for holidays.

TOTAL HOURS: 40 hours/week; Branch Managers will telework one day a week, as organizational needs permit. Occasional evenings and weekends may be required to accommodate community meetings and special events.

GENERAL DESCRIPTION OF DUTIES: Responsible for all branch operations. 

DISTINGUISHING FEATURES: Primary leadership position and administrative representative within the branch.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. Develop, coordinate, organize, and manage the daily service and operations of the branch. Provide an overview of operations to the Director of Branch Services on a monthly basis. 

2. Develop, lead and mentor a team of approximately thirty five staff members that is engaged and focused on providing the highest standards of customer service, implementing the library’s mission and achieving organizational goals. Directly supervise, mentor and evaluate branch Department Heads and Security.

3. Responsible for assessing the building on a daily basis, including equipment and furniture, and arranging for necessary maintenance to assure aesthetics of facility and safety of customers and staff. Resolve or report maintenance problems as soon as possible after they occur.

4. Assure communication and compliance of CRRL policies, procedures, objectives and resources by both staff and public. Work to resolve customer, security and staff issues while maintaining communication with Human Resources and Director of Branch Services as appropriate.

5. Initiate, develop and maintain cooperative and productive relationships and partnerships with the local Friends of the Library chapter, as well as community and neighborhood groups, and the general public within their branch service area. Represent the library in community organizations and at meetings upon request.  

6. Work closely with the Director of Branch Services and fellow branch managers to develop procedures and related goals and objectives to be implemented system-wide.

7. Assist with other duties as necessary.

GENERAL QUALIFICATIONS: A MLS or MLIS from an ALA-accredited college or university is required. Minimum of three years of experience in a public library is required that includes at least two years in management positions. Strong customer service orientation is required. Excellent verbal and written communication skills, management skills, and leadership ability required. 

PHYSICAL REQUIREMENTS: Requires work that involves walking or standing, bending and stooping; and involves exerting up to 30 pounds of force on a regular and recurring basis to lift and/or move library materials. Ability to sit or stand at a desk and/or computer for extended hours, read computer screens and use computer keyboards. Requires a valid VA driver’s license in good standing and the ability to drive to other branch locations, or community events, during all weather conditions.

SPECIAL TRAINING/KNOWLEDGE REQUIREMENTS: Knowledge of library management and organization, project planning and implementation, and service delivery. Experience in leadership, managing multiple priorities, and meeting ongoing deadlines required. The ability to articulate, advocate for, and implement CRRL policies and procedures, mission and vision. Strong interpersonal skills to develop and maintain cooperative and productive relationships with community groups, staff, and the general public.

Resumes are required for this position