What are the responsibilities and job description for the Accounts Receivable Specialist position at Central Pro Supply?
Company Overview
Central Pro Supply is a family-owned and operated wholesale distributor specializing in irrigation, landscape, agronomic, and sustainable products. With 61 locations across the U.S. and Canada, we pride ourselves on being a solution-focused partner for landscape professionals, offering extensive inventory and professional resources since 1990.
Summary
Our Accounts Receivable department is a fast-paced, high volume, deadline-driven environment. In this role one must possess excellent customer service skills and be proficient with Excel spreadsheet functions and data entry into our system. Attention to detail is a must for all daily tasks. Job duties include reviewing and processing customer payments and past due invoices, regular communication by email or phone with customers, warehouse, brokers, vendors, our sales & operations teams, and other departments, if necessary, to resolve customer payment issues.
RESPONSIBILITIES & DUTIES
- Build and maintain rapport by delivering excellent customer service via phone and email.
- Establish customer accounts and credit limits based on pre-defined processes
- Post all payments cash, checks and credit card payment to customer accounts.
- Develop and use problem-solving and multitasking skills to quickly identify and resolve account issues while meeting department goals.
- Take ownership of an assigned portfolio of past due accounts.
- Make collection calls -follow up on past-due payments
- Run and review AR aging, taking action when required
- Reconcile customer statements and transactions.
- Solve account discrepancies by investigating and analyzing documentation
- Collaborate with a team of enthusiastic professionals to minimize aging / bad debt.
SKILLS REQUIRED
- At least two (2) years’ experience in Accounts Receivable or similar position.
- High degree of organization
- Ability and desire to identify areas of process improvement
- Proficiency using Office Products including Excel and Outlook
- Prior experience using sx.E
- Strong negotiation and interpersonal skills
EDUCATION AND OTHER QUALIFICATIONS
- High School Diploma. Associates Degree in Accounting or related field preferred.
PHYSICAL DEMANDS AND REQUIREMENTS
The Company has determined that the regular job duties of this position are considered sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work Location: In person
Salary : $65,000 - $75,000