What are the responsibilities and job description for the Debt Collector position at Central Portfolio Control?
Company Description
Central Portfolio Control is a results-oriented collection and recovery operation that emphasizes bottom-line results and exceptional customer service. Headquartered in Minnetonka, MN, we are a nationally licensed collection agency focused on recovering distressed accounts receivable. Founded in 1998, Central Portfolio Control has grown consistently, providing top-quality services to our clients and creating jobs for our local community. Our experienced staff is the core of our operation, fostering a strong corporate culture of professionalism, performance, and compliance.
Role Description
This is a full-time, on-site role for a Debt Collector located in Nashville, TN. The Debt Collector will be responsible for contacting individuals and businesses to collect overdue payments, negotiating repayment plans, and maintaining records of collection activities. The role requires handling sensitive and confidential information, ensuring compliance with relevant laws, and providing excellent customer service to resolve outstanding debts effectively.
Qualifications
- Debt Collection and Cash Collection skills
- Strong Communication skills
- Basic Computer Literacy
- Knowledge of Finance
- Excellent negotiation and interpersonal skills
- High school diploma or equivalent; additional education or certifications in finance or related fields are a plus
- Previous experience in debt collection or a related field is required