Patient Access Representative

Our Patient Access Representatives provide front line reception and registration for our customers and patients. They are responsible for obtaining required demographic and financial data, completing consents, escorting/directing patients and visitors, and collecting copays. Flexibility in working occasional unscheduled shifts or portion of shifts due to situations and or sick calls is a plus.

1. Must have the ability to work cohesively with others.

a. Works well as part of a team

2. Must be able to multi-task checking in more than one patient at a time.

3. Greets and directs patients, salespeople, and visitors.

a. Ability to work well with diverse group of people.

b. Works well with the public

4. Ability to work under pressure.

5. Ability to meet departmental standards for productivity.

6. Prepares paperwork for the following day.

7. Verifies patient’s appointment and time upon registration.

8. Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s medical record.

9. Assists with other medical office needs, including scheduling, telephone inquiries, data entry and cashier.

10. Must be flexible with work schedule as hours and/or location may vary depending upon patient schedule and/or reception coverage.

11. Receive time of service payments by cash, check, credit cards; may include billing payments. Issue receipts and change due to patients. May be responsible to count money in cash drawers at the beginning or end of shifts to ensure that amounts are correct and that there is adequate change.

• High school diploma or GED required.
• One-year experience in medical office patient registration preferred, and /or three to six months related experience and/or training; or equivalent combination of training and experience.
• CPR Certification or the ability to obtain within 6 months of being hired.

EEOC STATEMENT

CORA is an equal opportunity employer, committed to providing employees with a work environment that is free of discrimination and harassment. Applications will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.