Medical Social Worker

DEPARTMENT: Behavioral Health

• The Healthcare Social Worker is an important part of the COFMC team. The Social

Worker provides COFMC clients with culturally competent and ethical case management services and psychosocial support needed to cope with chronic,

acute, or terminal illnesses. Services include, but are not limited to, advising family care givers, providing patient education, emotional support, and client advocacy,

and making referrals for other services.

MINIMUM QUALIFICATIONS:
• Bachelor’s Degree from an accredited university in Social Work or related human services field.
• Knowledge of:
• Current social and economic problems.
• Concepts and theories associated with lifespan development, grief, loss and

bereavement, and depression, anxiety, and other mental health conditions including addiction.

• Basic medical terminology.
• Common health conditions; and
• Behavioral change strategies.
• Ability to demonstrate knowledge base as indicated by the COFMC Competency

Assessment for Behavioral Health staff.

• Knowledge of emergency procedures, clinical policies and procedures, and

infection control procedures.

Skills:
• Concise and clear writing skills.
• Ability to follow chain of authority.
• Ability to work cooperatively with all team members and departments.
• Ability to work independently, requesting assistance from supervisor only as needed.
• Ability to complete tasks effectively, accurately, and on time.
• Ability to arrive on time and work through designated work hours.
• Good time management skills.
• Good communication skills.
• Above average computer skills.
• Valid Driver’s License.
RESPONSIBILITIES:
• Under the supervision of the BH Director, conduct clinical case management

services, screenings for psychosocial issues, and risk assessments to COFMC clients, as identified or referred by COFMC staff.

• Respond to crisis situations as requested by COFMC staff and/or as assigned by the Behavioral Health Director.
• Provide internal and external referrals to clients in need of additional services.
• Assist in the development of working treatment plans and identifying barriers to treatment compliance.
• In collaboration with BH staff, develops and conducts support groups as needed.
• In the absence of or in the event of staff shortage, provide assistance to the Day

Treatment program.

• Document services provided through the use of an electronic health record (EHR) in

accordance to the acting practice of the Behavioral Health department in a timely and efficient manner;

• Attend all meetings, trainings, and/or other events as deemed mandatory by the

Director of Behavioral Health, and/or by COFMC Admin; and

• Complete all other assignments and/or tasks as assigned by the Behavioral Health

Director.

ORGANIZATION:
• Abstains from gossip in the workplace.
• Exhibits enthusiasm, a positive attitude and professionalism in the workplace.
• Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then, if necessary, with 3rd party mediation).
• Is friendly and easy to approach.
• Is neat, clean, wellgroomed and dresses in accordance with the dress code policy.
• Leaves personal problems out of workplace.
• Treats all coworkers with dignity and respect.
• Arrives on time and works through designated hours.
• Completes tasks effectively, accurately and on time.
• Demonstrates little or no absenteeism/follows leave guidelines.
• Follows designated chain of authority.
• Is flexible, able, and willing to respond to unusual jobrelated demands.
• Manages time well.
• Recognizes and assists others in the work of the department, even though the work may be outside of regular work duties.
• Shares equally in the workload of the department.
• Works cooperatively with all team members and departments.
• Works independently requesting assistance from supervisor only as needed.
• Abstains from criticizing COFMC, colleagues and supervisors.
• Demonstrates loyalty to COFMC, colleagues and supervisors.
• Demonstrates support of the mission and vision of COFMC.
• Accepts and participates in cross training.
• Takes initiative to identify skill development needs.