What are the responsibilities and job description for the IT System/ Reporting Analyst position at CENTRAL OIL & SUPPLY LLC?
ORGANIZATION
We are an established oil distribution and auto parts company operating in a highly competitive and rapidly evolving market. With a strong focus on customer satisfaction and innovation, we strive to deliver superior products and services to our clients. We are now seeking a highly experienced, positive, IT Systems / Reporting Analyst.
Position Summary:
In support of Central Oil and Supplies core mission, this position provides intermediate level analytical support to the department. It assists in identifying and analyzing reporting and process issues affecting the organization and in identifying and implementing automated reporting enhancements. Create advanced SQL queries and build automated reports in various platforms including Microsoft Reporting Services and MS Power BI displaying the results. Develop MS SharePoint applications and forms as needed to support customer care.
Qualifications:
- Pursuit of a bachelor’s degree or equivalent in training and experience.
- Working knowledge of Microsoft SQL Server.
- Working knowledge of DTS/SQL Server Integration Services.
- Working knowledge of MS SharePoint, MS Power BI, MS Automate.
- Relational database experience.
- Excellent analytical skills.
- Preferred Qualifications:
- Project Management Experience.
- Experience with .NET technologies.
- Strong analytical skills, graphing, and tracking of raw data.
- Experience in telecommunications or call center environments
- Good understanding of quality assurance and quality control principles, using quality tools and root cause analysis.
Responsibilities:
- Maintain information in databases.
- Analyze data related to the department's activities.
- Prepare automated reports related to department’s activities
- Develop personal professionalism and expertise through ongoing education and/or training by staying abreast of current and future industry and market trends.
- May perform special projects or other duties as assigned
- May make recommendations to management related to department’s activities
- Provide support in testing and implementation of applications or reporting releases and fixes
- Research and resolve system/reporting issues
- Assist in identifying reporting enhancements
- Builds solutions in MS Power BI, SharePoint, Automate