Sales Account Manager

GENERAL SUMMARY

As an Account Manager for Central Oil & Supply, you should strive to build and maintain strong relationships with customers and prospects. We effectively manage inventory of all customers so they can spend more time servicing their customers and running their business.  Our proven model and programs have helped us build a successful business model that makes it easy for our customers to see the value that we provide to them. This position will also meet and exceed all profitability goals defined by our strategic plan, annual sales budget, and KPI’s set for the position.   At COS our entire team strives to be world-class not just professionals but people. Our attitude, attention to detail, and character is what differentiates us.

 The ideal candidate will: 

• Prospect throughout their territory to develop new sales opportunities 
• Develop a trusted advisor relationship with all existing accounts 
• Plan both account and territory strategies to achieve specific sales growth objectives
• Work in an advisor role with customers to create programs that result in upgrade opportunities and new products lines being added 
• Train customer staff on preventive maintenance programs
• Want your compensation to reflect the result that you deliver  

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Communicate with customers and prospects on a daily basis and build relationships that result in territory growth and a great customer experience.
• Utilize marketing tools and build a robust sales pipeline
• Successfully accomplish weekly assigned routes and manage client inventory.
• Grow route sales, gallons, and profit by achieving quotas and KPIs set for the area.  Route growth is based on growing both existing accounts and acquiring new accounts.
• Identify opportunities with existing accounts by effectively assessing the customer’s needs. 
• Complete site surveys and quotes for customers.
• Check smart tank monitors frequently for customers’ inventory levels.
• Conduct quarterly business reviews.
• Complete all sales activity KPIs set forth by management in the company’s CRM.   Work closely with the Territory Business Development Manager to ensure desired activity level, gallon and gross profit growth, and all required duties of the position.
• Maintain company CRM by constantly updating customer accounts, addresses and contact numbers, as well as making notes in the system to ensure the company has up-to-date notes on each customer and prospect.
• Rollout marketing strategies and promotions in a timely manner and give feedback to team on the effectiveness of those strategies/promotions.
• Obtain a high-level of expertise and knowledge of competitive advantages of Branded and Unbranded products, through required online module training, and vendor/COS training
• Have a working knowledge of the company’s (and our competition’s) products, pricing and inventory.
• Work closely with all departments: Operations, Accounting, Marketing, and Customer Service groups.
• Assist in resolving billing and delivery issues and customer disputes.
• Ensure all incidents with customers are resolved. 

QUALIFICATIONS AND CHARACTERISTICS

• Proven track record in sales, customer management, and new account success
• 3-5 years of outside sales experience or comparable experience in the automotive aftermarket industry
• Strong presentation skills
• Effective influencer and communication skills
• Working knowledge of Word, Excel and CRM systems
• Understanding customer’s needs and having the ability to problem solve

      We offer a very competitive compensation and benefits plan including:

1. Extensive Training
2. Competitive Benefits
3. Cell Phone Plan
4. Established sales territory with repeat business.
5. Compensation Package includes a base salary plus a tier commission structure.