What are the responsibilities and job description for the Hotel Front Office Manager position at Central, NJ?
Job description
Job Summary
We are seeking a dynamic and experienced front office manager to oversee our operations and ensure exceptional service delivery in a fast-paced hospitality environment for our hotel of under 100 rooms in Central New Jersey. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and the ability to manage a diverse team effectively. This role is pivotal in maintaining high standards of service, optimizing operational efficiency, and fostering a positive workplace culture.
Responsibilities for the Front Office Manager include but are not limited to:
- Lead and manage daily operations to ensure smooth functioning of the establishment.
- Oversee team management, including hiring, training, and performance evaluations.
- Implement effective shift management practices to maintain optimal staffing levels.
- Ensure high-quality service delivery in all areas
- Develop and maintain relationships with vendors and suppliers to enhance service offerings.
- Conduct regular staff meetings to communicate goals, expectations, and feedback.
- Handle customer inquiries and resolve any issues or complaints promptly.
- Ensure compliance with health and safety regulations within the establishment.
- Must be available at any time due to any call outs or vacations that occur.
Qualifications
- Proven experience in hospitality management or a related field.
- Strong skills in interviewing and team management.
- Excellent communication skills with a focus on customer service.
- Ability to work flexible hours, including evenings and weekends as needed.
Join our team as a Front Office Manager where you can make a significant impact on our operations while leading a dedicated team committed to excellence in hospitality.
If your resume does not show at least 2 years of hotel experience, it will not be considered.
Job Type: Full-time
Pay: From $44,000.00 per year
Benefits:
- Employee discount
- Free parking
- Paid time off
Work Location: In person
Salary : $44,000