What are the responsibilities and job description for the Service Advisor / Writer position at Central Jersey Equipment?
**Job Overview:** Central Jersey Equipment (CJE), a leading provider of John Deere, Stihl, and Honda equipment in New Jersey, is seeking a dynamic and customer-oriented Service Writer to join our dedicated Service Department team. As a Service Writer at CJE, you will play a crucial role in enhancing customer service experiences and supporting the operational efficiency of our service department. **Responsibilities:** - Perform various clerical duties, including answering phones, welcoming customers, and preparing necessary documentation. - Ensure timely communication through emails, invoices, reports, and other relevant correspondence. - Establish and maintain electronic filing systems for efficient data management. - Coordinate service order paperwork and collaborate with sales and parts departments as needed. - Maintain accurate records and reports to support departmental functions. - Manage data using spreadsheets and generate reports to aid decision-making processes. - Fulfill any additional tasks or responsibilities as assigned by management. **Qualifications:** - Proficiency in computer operations with strong typing skills. - Experience with MS Office Suite and internet applications. - Exceptional verbal and written communication skills with attention to detail in grammar and proofreading. - Customer-centric approach with a focus on ensuring high levels of customer satisfaction. - Team player mentality with the ability to collaborate effectively within a team environment. - Sound clerical abilities and basic knowledge of accounting principles. - Strong interpersonal skills for effective communication with customers and colleagues. - Excellent organizational skills to manage multiple tasks efficiently. - High School diploma or equivalent work experience required. - Reliable transportation for commuting to work locations. - Bilingual proficiency is advantageous but not mandatory. Join Central Jersey Equipment's team dedicated to serving residential, agricultural, and commercial customers across New Jersey. If you are enthusiastic about delivering exceptional customer service, we invite you to apply for the Service Writer position at CJE. Be part of a growing company that values continuous growth, offers competitive pay, benefits, and endless educational opportunities.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Computer skills: 3 years (Required)
- dealereship equipment and service: 1 year (Required)
Work Location: In person
Salary : $17 - $20