Senior Personal Lines Manager, Insurance Products

Location: Van Wert, OH; Dublin, OH
Work Model: Hybrid 
Position type: Full time - salary 

We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do.

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

We are seeking an experienced and forward‑thinking Senior Manager to lead our Personal Lines Insurance Product team. This role will be instrumental in shaping product strategy, driving innovation, and ensuring our offerings continue to meet the evolving needs of our customers and distribution partners. The ideal candidate brings deep expertise in personal lines, a strong analytical mindset, and a passion for developing high‑performing teams. If you thrive in a collaborative environment and are motivated by the opportunity to influence product direction, we’d love to talk with you.

Key Responsibilities of the Role  

• Own the P&L performance of the Personal Lines portfolio and drive its profitability. Establish and communicate a clear product vision in alignment with corporate objectives and decide which opportunities to pursue.
• Analyze market discovery research relating to the competitive landscape, industry trends, and emerging technology affecting the overall Personal Lines portfolio. Review individual product research and look for cross-product opportunities.
• Work closely with leaders in product, pricing, data science and underwriting to align priorities that will impact the Personal Lines product portfolio.
• Oversee the Personal Lines product roadmap and manage stakeholder expectations by clearly communicating prioritization decisions.
• Coordinate and communicate progress towards business outcomes across the product portfolio.
• Communicate any objections, delays or potential blockers to stakeholders and adjust the Personal Lines roadmap as necessary.
• Lead, develop and mentor a team of Product Managers. Proactively develop talent by leading regular team meetings and individual check-ins to gauge team health, monitor performance, support development, and address challenges.
• Proactively perpetuate Central's culture – integrity, relationships, excellence – by effectively communicating strategy and expectations, and holding yourself and your team accountable for results.

Required Qualifications  

• Master’s degree in business management and 4 years direct Insurance Product experience including 1 year of management experience 
• Or Bachelor’s degree in business management and 6 years direct Insurance Product experience including 1 year of management experience
• Or 8 years direct Insurance Product Leadership experience including 1 year of management experience

Preferred Qualifications  

• Experience working in an agile environment

Knowledge, Skills, and Abilities  

• Strong strategic thinking and decision-making skills to translate research and market insights into an actionable product roadmap
• Clear communication style to explain prioritization decisions and articulate product strategy and roadmaps
• Strong leadership, public speaking and presentation skills
• Exhibits a growth mindset and creative-thinking skills to identify opportunities and blue-sky solutions
• Basic financial accounting skills to understand portfolio-level P&L and make effective recommendations
• Ability to effectively lead, influence and collaborate cross-functionally

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

Work Authorization
Central will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer
It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability.  The applicant should respond to questions on this application in a way that will not divulge such information. #LI-AS1 #LI-Hybrid