What are the responsibilities and job description for the Optometry Clinic Team Member position at Central Eyes Optometry?
Central Eyes Optometry provides comprehensive vision and medical eye care to the people of Grants Pass and Josephine County. We are proud to be a 5-star clinic known for excellent patient service and quality care. As a small, privately owned practice, we offer a welcoming team environment, a boutique optical, and a specialized medical dry eye spa.
We are looking for a motivated, friendly, and enthusiastic team member to join our growing practice! We have opportunities in both the optical and patient pre-testing/technician. We are happy to train the right person in the skills needed to succeed.
No previous eye care experience is required! We are looking for someone who genuinely enjoys working with people, has a positive attitude, pays attention to detail, and is eager to learn. The right person will be dependable, comfortable using computers, likes to learn, able to multitask, and committed to creating an excellent experience for every patient.
What You'll Do
Depending on your role and training, responsibilities may include:
- Greeting patients and providing a warm, welcoming experience.
- Scheduling appointments and communicating with patients by phone.
- Updating electronic health records and maintaining accurate patient information.
- Verifying insurance benefits and assisting with administrative tasks.
- Assisting patients with check-in and guiding them through their visit.
- Performing preliminary vision tests and using diagnostic equipment to help prepare patients for their exams.
- Assisting with patient care, clinical procedures, and specialized dry eye treatments as trained.
- Helping patients select eyewear, explaining lens options, and providing guidance based on their prescription, lifestyle, and needs.
- Taking basic optical measurements, preparing eyewear orders, and assisting with dispensing and adjusting glasses.
- Processing sales, completing transactions, and assisting with optical inventory.
- Keeping the clinic, equipment, and optical area clean, organized, and professional.
- Working collaboratively with doctors and teammates to keep daily operations running smoothly.
What We're Looking For
- A positive, friendly, and professional attitude.
- Genuine enjoyment of helping people and providing excellent customer service.
- Strong communication and interpersonal skills.
- Basic computer skills, accurate typing, and the ability to learn new software.
- Attention to detail and the ability to multitask in a busy environment.
- Dependability, initiative, and a willingness to take on new responsibilities.
- The ability to work well with a team while also completing tasks independently.
- A high school diploma
Preferred, But Not Required
- Previous experience in optometry, healthcare, reception, retail, or customer service.
- Experience with electronic health records or scheduling software.
- Previous optical, medical office, or patient care experience.
We believe the right attitude, work ethic, and willingness to learn are just as important as experience. We will provide training in the necessary eye care, optical, and clinical skills.
What We Offer
- A friendly, supportive, team-oriented work environment.
- On-the-job training and opportunities to develop new skills.
- Opportunities for professional growth within the practice.
- Starting pay of $16.50 per hour for applicants without prior experience, with compensation negotiable based on relevant experience and qualifications.
Job Type: Full-time
If you enjoy working with people, learning new things, and being part of a team that takes pride in caring for its patients, we would love to hear from you!
We look forward to meeting you!
Pay: From $16.50 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- What is 20% of $120?
- Why are you interested in this position?
- What is your average typing WPM?
Education:
- High school or equivalent (Required)
Work Location: In person