What are the responsibilities and job description for the Office/Customer Service position at Central East Warehouse?
Customer Service & Order Processing – Warehouse Office (Hollywood)
A fast-paced warehouse operation in Hollywood is looking for a detail-oriented Customer Service & Order Processing Representative to handle quoting, order entry, and day-to-day customer communication. This role supports both sales and operations by ensuring accurate pricing, smooth order flow, and strong customer relationships.
Responsibilities:
- Prepare and send customer quotes based on product specifications and pricing
- Create and process purchase orders with accuracy and timeliness
- Fluent in speaking and writing English
- Communicate with customers regarding orders, pricing, timelines, and updates
- Coordinate with warehouse and production teams to ensure order fulfillment
- Track orders and resolve issues or discrepancies as they arise
- Maintain organized records of quotes, orders, and customer interactions
- Provide general customer support via phone and email
Qualifications:
- Strong attention to detail and organizational skills
- Clear and professional communication (written and verbal)
- Experience with order entry, quoting, or customer service preferred
- Ability to multitask and prioritize in a busy environment
- Basic computer skills (spreadsheets, email, order systems/ERP a plus)
- Problem-solving mindset and customer-focused attitude
Pay: Starting at $18/hour
Schedule: Full-time (40 Hours Weekly)
This position is well-suited for someone who is comfortable handling both administrative tasks and customer interactions in a dynamic setting.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $20