What are the responsibilities and job description for the Administrative Assistant position at Central Data Services?
Administrative Assistant – Downtown Pittsburgh, PACentral Data Services, Inc.Are you someone who enjoys helping others and takes pride in making a difference every day? At Central Data Services, Inc. (CDS), the largest locally owned employee benefit services firm in the greater Pittsburgh area, we’re looking for a compassionate, detail-oriented Administrative Assistant to join our dedicated team in our downtown office.At CDS, we believe that excellent service begins with genuine care—for our clients, our community, and one another. If you’re a motivated self-starter who thrives in a fast-paced, people-focused environment, we’d love to meet you.About the RoleAs a Administrative Assistant, you’ll be the friendly, dependable point of contact for our client services team — helping them process mail, maintain organization and assisting with data entry projects along with other general administrative tasks. You’ll use your problem-solving skills and positive attitude to ensure every interaction leaves people feeling supported and valued.Don’t have benefits administration experience yet? No problem. We’ll provide hands-on training and the resources you need to build a strong foundation for a rewarding career in employee benefits administration.What You’ll DoProcess eligibility information, including new enrollments, changes, and terminations of coverage.Learn key aspects of benefits administration such as COBRA, carrier updates, participant communications, and claims processing.Provide exceptional customer service by phone & email, assisting participants and employers with questions or concerns.Review records to identify and resolve discrepancies with accuracy and professionalism.Reconcile accounts to ensure accurate billing and assist with refunds or adjustments.Manage electronic data files and ensure information is entered and maintained correctly. What You BringStrong computer skills and proficiency in Microsoft Word, Excel, and Outlook.Prior experience in customer service or data entry preferred; benefits experience is a plus.Excellent listening and problem-solving abilities with a calm, caring approach.Ability to manage time effectively, stay organized, and think independently.Why You’ll Love Working HereMeaningful Work: You’ll help people understand and manage their health benefits—something that truly impacts their lives.Growth Opportunity: We invest in training and development to help you build a lasting career.Supportive Culture: Join a team that values kindness, collaboration, and continuous improvement.Great Benefits: Competitive pay, health and welfare benefits, paid vacation and holidays, 401(k) with company match, and a transportation allowance.Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PMLocation: Downtown Pittsburgh, PAIf you’re a kind-hearted go-getter who loves helping others and wants to grow with a trusted local company, we’d love to welcome you to the CDS family.Apply today and start building a career that cares.