What are the responsibilities and job description for the Office Administrator position at Central Contractors?
ABOUT US
Central Contractors, a long-standing small business based in Lake Placid, FL, is committed to delivering high-quality electrical solutions that serve both our clients and our community. With a reputation built on integrity, craftsmanship, and service, we are seeking an Office Administrator who will help uphold and advance these values.
This key team member will bring exceptional communication and organizational skills, a dedication to efficiency, and the ability to remain adaptable in a fast-paced environment. The Office Administrator will serve as both the backbone of our daily operations and an ambassador of the Central Contractors brand, ensuring every interaction reflects our commitment to quality, innovation, and customer care.
WHY YOU'LL LOVE WORKING HERE
- Paid Holidays, Sick Time, and Vacation
- Birthday Bonus (Day Off with Pay!)
- Health Insurance (93% Company-Paid for Employee)
- Dental, Vision, and Other Supplemental Insurance
- Simple IRA with 3% Company Match
- Weekly Direct Deposit
- Friendly, collaborative work environment where your contributions matter
*Benefits subject to waiting periods; inquire for more information.
WORK SCHEDULE & PAY
- This is an in-person position, Monday–Friday, 8:00 AM to 5:00 PM.
- Compensation is based on experience and qualifications.
WHAT YOU'LL DO
General Administrative Support
- Greet office visitors.
- Answer phones and take messages as needed.
- Update company phone system for holidays/closures.
- Manage mail, email, and text correspondence.
- Inventory, order, and stock office and pantry supplies.
- Notarize documents.
- Prepare engraved plates.
- Prepare weekly safety meetings and record responses.
- Create and maintain administrative SOPs; provide guidance to other employees in creating SOPs for their roles.
- Support in research and implementation of new company systems and processes.
- Assist with office meetings and events.
- Assist with technology questions and issues that arise in the office.
Service
- Assist customers by answering questions and scheduling electrical service appointments.
- Prepare proposals and quotes for e-signature; receive deposits on quotes.
- Maintain schedules for service technicians and ensure time is accurately tracked.
- Coordinate with Field Operations Manager to obtain additional labor as needed.
- Review invoices and quotes for accuracy and grammar.
- Call customers to collect feedback on service and estimates; write thank you notes.
- Apply for electrical permits and schedule inspections.
- Schedule appointments with power companies, as needed.
- Order materials from Kohler and Generac.
- Work with service technicians to submit warranty claims for Kohler and Generac.
Bookkeeping
- Maintain accurate and organized customer and vendor records (physical and digital files, addresses, W9s, Certificates of Insurance, etc.)
- Create invoices; receive payments; prepare deposits.
- Manage accounts receivable collection process, including assessing finance charges, sending statements, following up with customers by phone and email to obtain payment, and sending accounts to collection.
- Match purchase orders with bills; enter bills; match bills with statements; prepare for payment or pay online.
- Review, notarize, and submit release of lien requests to customers; request release of liens from suppliers.
- Maintain fixed assets records.
WHAT WE'RE LOOKING FOR
Requirements
- High school diploma or equivalent.
- Ability to successfully pass a drug screening, background check, and aptitude test(s).
- Valid driver’s license and reliable transportation.
- Previous experience in office administration, administrative support, or customer service.
- Familiarity with bookkeeping practices or prior experience using QuickBooks.
- Proficiency with technology, including Microsoft Office Suite, QuickBooks, Adobe Acrobat, copiers, printers, and other office tools.
- Robust and accurate mathematical and bookkeeping skills.
- Strong written and verbal communication skills.
- Highly organized with exceptional attention to detail.
- Problem-solving mindset with the ability to develop and implement innovative solutions.
- Adaptable, flexible, and able to remain steady under pressure.
- Strong interpersonal skills with the ability to build positive relationships with clients, vendors, and team members.
Preferred Qualifications
- Knowledge of the construction or electrical contracting industry.
- Experience developing or maintaining office systems, policies, or procedures.
- Notary Public License
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Work Location: In person
Salary : $17