What are the responsibilities and job description for the Program Coordinator – School Age/Teen position at CENTRAL CONNECTICUT COAST YOUNG MENS CHRISTIAN ASSOCIATION INC?
This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Program Coordinator supports day-to-day coordination and quality delivery of school-age and teen programming, including program planning, staffing coverage, schedules/rosters, participant and family communication, and required documentation. The Coordinator supports a safe, welcoming, inclusive environment aligned with YMCA values and ensures program delivery and records meet Association standards and applicable licensing/funder requirements.
ESSENTIAL FUNCTIONS:
- Models the YMCA core values of caring, honesty, respect, and responsibility in all interactions with participants, families, members, volunteers, and staff.
- Coordinates day-to-day operations for assigned school-age/teen programs, including schedules, rosters/attendance, space usage, supplies, and program readiness.
- Supports staffing coverage for assigned programs, including onboarding, training, scheduling, and day-to-day direction/coaching of part-time staff in coordination with the supervisor.
- Supports development and delivery of engaging youth/teen programming aligned with YMCA goals (e.g., leadership development, enrichment, recreation, life skills, and community connection).
- Maintains program quality standards, including appropriate supervision/ratios, behavior guidance practices, inclusion supports, and positive adult role modeling.
- Supports compliance with YMCA policies and applicable state/local requirements for operating school-age/teen programs, including required documentation and cooperation with licensing/compliance processes led by the department; follows YMCA child abuse prevention guidelines, mandatory reporting requirements, and emergency procedures.
- Communicates promptly and professionally with parents/guardians and participants, including program updates, schedule changes, expectations, and service recovery as needed.
- Maintains accurate program documentation as required, including attendance, incident/accident documentation, checklists, inventories, and required participant records.
- Tracks participation metrics and completes basic reporting as assigned, including data collection and reporting required by funders/grants.